Janitorial Manager

BGIS is currently seeking a Janitorial Lead to join the team in Harwood, ND.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Janitorial Lead is responsible for providing guidance to the cleaning team members and custodial operations. The role ensures all team members completed the assigned cleaning duties meeting a high level of expectation, ensuring all client and BGIS safety standards are adhered to, and serve as a liaison between the front-line cleaning team members and BGIS business leaders.   The Janitorial Lead leads others positively exemplifying BGIS values.

KEY DUTIES RESPONSIBILITIES

People Leadership

• Demonstrate strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. 
• Provide mentoring, coaching and guidance to all team members. 
• Manage all aspects of performance. 
• Support site with active cleaning of facilities and supervision of team members. 
• Contribute to the completion of other key initiatives as assigned
• Train and develop teams. 
• Develop and implement plans for efficient use of materials, machines, and effective cleaning processes.

Client Service

• Communicate with client on a regular basis. 
• Develop and maintain professional relationships with the client and ensure the client is retained through providing the best service levels in accordance with the business contract. 
• Assure that client needs are expeditiously addressed with a sense of urgency meeting response time requirements. 
• Coordinate and support the cleaning of customer sites/locations in accordance with policies, principles and procedures established by the customer contract and business leaders.
•  Ensure quality consistency and increase standards. 

Support Activities

• Provide support to the facility and operations teams to meet key performance indicator (KPI) metrices. 
• Partner with the culinary team to ensure program is meeting team member needs and operating efficiently. 
• Coordinate occasional overnight shifts working with the team. 
• Organize regular meetings with management to discuss issues and opportunities. 
• Develop safe and positive work environment for teams. 
• Prepare daily, weekly, and monthly reports on a timely basis as required by the business. 
• Manage budget for operational programs and equipment. 
• Partner with Environmental, Health and Safety to ensure safe working conditions. 

KNOWLEDGE AND SKILLS

• Associate Degree or equivalent work experience.
• Minimum 3 years experience in facilities management. 
• Excellent communication, organization, positive approach, and problem-solving skills. 
• Service oriented focus, self-motivated, confident, energetic and flexible. 
• Project management experience preferred. 
• Relationship building with client through responsiveness and attention to detail. 
• Proficient with Microsoft Office, Outlook, Excel, PowerPoint and SharePoint.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.  
• Cognitive skills required to work in a safety sensitive environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. 
• Cognitive skills required to work in a safety sensitive environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. 
• Ability and willingness to travel. 
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.

Visit us online at https://www.bgis.com/us/careers/ for more information. 

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. 

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. With over 20 years of experience, we employ over 5,000 skilled professionals and manage in excess of 56 million square meters of property and infrastructure, and delivers services that drive sustainable cost reductions for its clients. BGIS’ s clients benefit from the combined strength, expertise and leadership.

When you join our team, whether as a seasoned professional or a recent graduate, you’re joining an industry-leading company that makes a difference in our communities, drives innovation through best practices and technology, and takes pride in being one of Canada’s Green 30 companies since 2010. We have been recognized by GI Jobs Magazine for Military Friendly 2017 and 2018, along with being the recipient of the 2018 Hire Vets Gold Medallion via the U.S Department of Labor.

Visit us online at https://www.bgis.com/us/careers.htm for more information.