Job Description
Overview
The Janitorial Supervisor is responsible for overseeing the daily operations of custodial services within a Class A commercial facility. This position ensures the highest standards of cleanliness, appearance, safety, and customer service are consistently achieved while leading and developing a team of janitorial personnel. The supervisor coordinates staffing, inspections, training, quality assurance, and communication with management to maintain a first-class environment that exceeds client expectations.
Pay: $20 - $22
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
Responsibilities
- Supervise, schedule, and direct the daily activities of janitorial staff across assigned buildings or areas.
- Ensure all cleaning tasks are completed according to established schedules, scope of work, and Class A facility standards.
- Conduct routine quality inspections and promptly address deficiencies.
- Train, coach, mentor, and evaluate employees on proper cleaning techniques, equipment operation, safety procedures, and company policies.
- Assign work responsibilities and adjust staffing based on operational needs, occupancy, and special events.
- Monitor employee attendance, productivity, and performance while maintaining accurate documentation.
- Ensure compliance with OSHA regulations, SDS requirements, infection prevention protocols, and all workplace safety policies.
- Respond professionally to client requests, service tickets, and emergency cleaning situations.
- Monitor inventory levels of cleaning chemicals, consumables, equipment, and supplies; submit replenishment requests as needed.
- Inspect and maintain janitorial equipment to ensure safe and efficient operation.
- Assist with incident reporting, workplace injuries, and corrective actions in accordance with company policies.
- Prepare daily reports, inspection logs, payroll approvals, and operational documentation.
- Maintain professional communication with property management, facility leadership, and internal management teams.
- Participate in after-hours projects, emergency response, and special cleaning assignments when required.
- Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
Qualifications
- Minimum 3–5 years of janitorial or facilities maintenance experience.
- Minimum 2 years of supervisory or leadership experience.
- Experience working in Class A commercial office buildings, corporate campuses, healthcare, higher education, or similar environments preferred.
- Knowledge of commercial cleaning methods, chemicals, equipment, and industry best practices.
- Strong leadership, organizational, and time management skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficient with Microsoft Office (Outlook, Word, Excel), MacOS and mobile work order systems.
- Ability to communicate effectively with employees, management, and clients.
- Bilingual (English/Spanish) preferred but not required.
WORKING CONDITIONS
Conditions may require walking, stooping, climbing, pushing, pulling, heavy lifting (less than or equal to 35 pounds), bending, working in awkward positions handling equipment and materials. Employees will be required to wear protective clothing and/or respiratory equipment when conditions warrant.
To operate a vehicle at the customer’s site, employees must obtain an ABM drivers permit per the ABM Drivers Safety MVR registration program. This policy checks for a valid State ID along with a citation background check, and those with high-risk driving habits will need additional driver education to obtain the permit. Employees who operate company vehicles must consistently meet the requirements of the Facility Vehicle Safety Program.
Numbers & Facts
| Location | Austin, TX |
| Industry | Business Services - Other |
| Salary | $20–$22 Per Hour |
| Company Size | 10,000 employees or more |
| Year Founded | 1909 |
| Website | http://www.abm.com/ |
About Company
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)