Janitorial Supervisor

Overview

Responsible for the overall management of all cleaning functions ensure a clean, safe, and orderly experience for guests, customers, and employees at assigned to client sites.

Compensation: $55,000 - $60,000 annual salary (US Dollars)  
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities

• Demonstrate a positive attitude and show an example for other employees to emulate 
• Ensuring the facility is cleaned correctly and according to the client’s instructions or standards
• Carrying out regular inspections on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, or shampooing carpets, and maintain a checklist of everyday cleaning tasks. 
• Allocate duties to workers and inspect work afterwards to ensure it is performed to meet standards. Ensure effective operational delivery of cleaning services. Directing and scheduling staff in their work assignments.
• Oversee, train, and inspect the work of assigned room and floor staff, ensuring that all procedures are performed to the standards of the facility. Ensure employees are properly trained and equipped to perform their role. Deploy and train staff on the use of cleaning standards, equipment, technology, etc. while providing instructions and supervision where necessary 
• Managing and motivating a team of cleaning staff. Provide support where necessary. 
• Supervise performance of cleaning team, to make sure it meets the company and client standards. Coach and/or counsel staff members, as needed, to correct poor job performances. 
• Conduct meetings and regularly communicating relevant information to the staff. 
• Respond to client’s concerns, requests, or complaints. Investigate, and correct any anomalies to reassure clients of the company’s commitment to excellence and customer satisfaction. 
• Carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas. 
• Certify that equipment is safe to use and in good working condition. Make arrangements for the repair of bad equipment and make a replacement for ones. 
• Maintain enough supplies and inventory of cleaning products by making reorders when necessary. 
• Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service. 
• Make sure all employees follow company standards by constantly coaching and redirecting performance. 
• Responsible for ensuring there is safety in the workplace, deploying H&S induction for all new staff, and making sure the applicable paperwork is signed off. 
• Advise and support staff on site as regards H&S issues as they perform their jobs at the assigned work site. Conduct safety briefings and toolbox talks 
• Manage every incident, reporting them without delay and taking remedial action where necessary. 
• Conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction. 
• Administrative related duties; Payroll and Human Resources. 
• Work alongside scheduling payroll administrator to make sure that all staffing needs are covered. • Collaborate with clients to ensure there are no problems on site 
• Keep close interaction, communication, and coordination with Operations Manager • All other duties as assigned

Qualifications

• High School diploma or equivalent 
• Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances 
• Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff 
• Physical dexterity: Must be agile and in good physical shape; ability to lift up to 25lbs, stand for more than one hour, and bend at the waist and knees. The job entails constant walking, occasional sitting, and climbing stairs; and lifting and carrying 50lbs+ materials
• Detailed oriented: mind for quality and accuracy; attentive and thorough 
• Communication skills: Possess superb verbal and written communication skills
• Time management and multitasking skills • Computer skills: Can work with Microsoft Office Suite 
• Ability to work effectively both as an individual and as a team with other people.