Job DescriptionJob Title: Japanese Bilingual Account ManagerClassification: ExemptDepartment: Property & CasualtyLocation: Torrance, CA/Hybrid/FlexibleReports to: Senior Vice PresidentOverview The Account Manager interfaces with an assigned list of accounts involving the Company's portfolio of products (i.e., property, casualty, automotive, or other types of insurance). This individual is responsible for customer satisfaction, problem resolution and account retention.Essential Duties & Functions Other duties may be assigned.Relationship management of client.Proactive development and execution of client insurance program strategy.Knowledge of full portfolio of MSTIS products and services.Proficient understanding of compliance, renewal & marketing (RFP), reporting & analytics, and able to perform these functions with little guidance.Independently, or in partnership with Client Executives or other colleagues, leads client meetings and presentations.Special projects as assigned which may include client presentations, functions, and meetingsActs as a liaison between carriers and vendors and communicates accurate details relating to P&C programs,Coordinates with Customer Service team and/or Account Representatives, the ordering and issuing binders, certificates, policies, endorsements, and other items. Verifies accuracy,Prepares summaries, schedules and proposals, process renewals in coordination with Customer Service team and Account Representatives according to company proceduresReviews and verifies policy, audits, calculates premiums, and establish payment method program in a timely mannerStrong knowledge of and relationships with vendors.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.Must have business-level fluency in Japanese and EnglishMinimum of five or more years of P&C related experience and/or training.Must be available for offsite meetings with clientsP&C active license requiredThe company is an equal opportunity employer and complies with ADA regulations as applicable.#J-18808-Ljbffr