Japanese Bilingual Customer Service/Operations

Yamato Transport USA

Detroit, MI

JOB DETAILS
SKILLS
Air Cargo, Brokerage, Cargo/Freight, Class C License, Communication Skills, Customer Service Operations, Customer Support/Service, English Language, Freight Forwarding, Furniture, High School Diploma, Japanese Language, Logistics, Maintain Compliance, Marine Cargo, Material Moving, Mathematics, Multilingual, Multitasking, Order Delivery, Order Picking/Packing, Pallet Jack, Regulatory Compliance, Team Building, Team Lead/Manager, Team Player, Time Management, Truckload Freight, Van Driving, Vehicle Driving, Warehousing
LOCATION
Detroit, MI
POSTED
2 days ago
Yamato Transport Usa Inc.

Yamato Transport USA., Inc. is a fully owned subsidiary of Yamato Holdings Co., Ltd., a global logistics and freight forwarding company which is the number one express parcel delivery provider in Japan. Yamato Transport USA, Inc. provides its customers with cross border business opportunities with fully maintained logistics, air freight, marine freight, customs brokerage, customer relocation, and express parcel delivery service.

We offer Paid Vacation, Paid Sick Leave, 401k, Medical/Dental Health Insurance, Holiday Bonus, Employee Perks (sponsored by FOND) and an exciting Referral Bonus Program!

JOB DESCRIPTION:

We are looking for employee who is punctual and reliable and who is able to build a strong team/crew for onsite international moving jobs. You will be required to drive large vehicles such as cargo van and 26ft truck. Depending on the job, you will be working by yourself or with other employees and subcontractors. When working with subcontractors you will need to manage and train them to meet the service we provide. Travel expected once or twice a month.

JOB RESPONSIBILITIES :

Manage all aspects of customer service and operations, such as:

  • Managing and training subcontractors
  • Driving cargo vans and trucks
  • Handle customer service function in a manner that presents the company in the highest possible image
  • On site moving and warehouse job (packing, unpacking, carrying boxes and furniture's, palletizing at warehouse)
  • Ensures compliance with all DOT regulations and FMCSA guidelines

BASIC QUALIFICATIONS:

  • Strong communication skills in Japanese
  • High school diploma
  • Basic writing and reading in English, basic mathematics
  • Class C driver license
  • Able to lift up to 55lbs
  • Proven ability to work collaboratively with others
  • Ability to multi task and manage time effectively
  • Understanding Asian culture

About the Company

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Yamato Transport USA

If you want to have a worldwide footprint in the fast paced and exciting industry of global logistics, shipping, freight forwarding, and international delivery, transportation and moving, then Yamato is the employer for you. With offices scattered throughout the world, including more than 25 offices in the USA, Canada and Mexico, your job opportunity and career with Yamato can take you virtually anywhere. At Yamato, we are committed to developing strong relationships with our customers who expect excellence from Yamato’s employees. For its customers, Yamato is continuously looking for courageous leaders, innovative thinkers, and hard-working go-getters who get the job done.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Transport and Storage - Materials
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Life Insurance
FOUNDED
1980
WEBSITE
http://www.yamatoamerica.com