IT AssociateJARS Cannabis - Arizona (Multi-Site: Retail, Grow, Corporate)Salary: $65,000 - $75,000 per yearAbout JARS CannabisJARS Cannabis is a fast-growing, multi-state cannabis retailer focused on operational excellence across retail, production, and corporate environments. Our IT team plays a critical role in ensuring all systems, devices, and locations remain fully functional and secure.Position OverviewThe IT Associate supports day-to-day IT operations across all JARS locations, including dispensaries, grow/production sites, and corporate users. This is a hands-on role focused on troubleshooting technical issues, maintaining systems, and ensuring all locations remain operational.Key ResponsibilitiesProvide technical support for POS systems, hardware, and software across all locationsTroubleshoot network connectivity, devices, and infrastructure issuesManage IT service requests and maintain accurate documentationSupport onboarding/offboarding, system access, and security protocolsTrack and maintain IT inventory, hardware deployments, and repairsAssist with Microsoft 365, SaaS platforms, and system administrationProvide on-site support for store launches, issues, and installations as neededCoordinate with vendors and support IT projects and system improvementsQualificationsStrong troubleshooting and technical support experience across hardware and softwareExperience supporting POS systems, printers, and networked devicesKnowledge of networking fundamentals (firewalls, routers, access points, DNS)Familiarity with Microsoft 365 and device management systemsAbility to manage multiple service requests and prioritize effectivelyStrong attention to detail and documentation skillsWhat We're Looking ForHands-on, solutions-oriented mindsetStrong organizational and time management skillsAbility to work independently across multiple locations and systemsClear communication and ability to support non-technical usersAdaptability in a fast-paced, multi-site environmentSchedule & Work EnvironmentFull-time, in-person role based in ArizonaTravel to dispensaries, grow sites, and corporate locations requiredCompensation & BenefitsSalary: $65,000 - $75,000 per yearHealth, dental, and vision benefitsEmployee discountsGrowth opportunities within a rapidly expanding companyHow to ApplyApply through Indeed with your resume. Candidates with hands-on IT support experience in multi-site environments are strongly encouraged to apply.