Production Support & Troubleshooting: Provide end-to-end support for Java applications Spring boot, identifying root causes of technical glitches and implementing permanent fixes.
Incident Management: Lead the resolution of P1 (Critical) and P2 (High) incidents within defined SLAs. Coordinate with stakeholders and provide regular status updates during outages.
Database Management: Write and optimize complex SQL queries, perform data fixes, and troubleshoot performance issues in Oracle and MSSQL u environments.
Cloud & Infrastructure: Monitor and manage application health on AWS, utilizing cloud-native monitoring tools to ensure high availability.
API & Microservices Support: Troubleshoot RESTful APIs and Microservices architectures, analyzing logs and traces to identify connectivity or logic failures.
Technical Skills & Qualifications
Strong command of Core Java and Spring Boot (Collections, Multithreading, Exception Handling, and OOPS concepts).
Hands-on experience in debugging Java code and analyzing thread/heap dumps.
Understanding of Microservices architecture and RESTful APIs.
Proficiency in Oracle and MS SQL Server. Ability to write stored procedures, triggers, and perform complex joins for data analysis.
Practical knowledge of AWS services (EC2, S3, CloudWatch, IAM, or Lambda).
Expertise in using Ticketing Tools such as Jira, ServiceNow)
Familiarity with monitoring tools (e.g., Splunk, NewRelic).
Prior experience handling L2/L3 support in a high-pressure environment.
Knowledge of ITIL frameworks (Incident, Problem, and Change Management).
Numbers & Facts
Location
Jersey City, NJ (Remote)
Skills
AWS Lambdaunmatched
Amazon Elastic Compute Cloud (EC2)unmatched
Amazon Simple Storage Service (S3)unmatched
Amazon Web Services (AWS)unmatched
Application Programming Interface (API)unmatched
Architectural Analysisunmatched
Atlassian JIRAunmatched
Change Managementunmatched
Cloud Computingunmatched
Data Analysisunmatched
Database Administrationunmatched
Database Triggersunmatched
Debugging Skillsunmatched
Error Handlingunmatched
High Availabilityunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Incident Managementunmatched
Javaunmatched
Microservicesunmatched
Microsoft SQL Serverunmatched
Multithreaded Programmingunmatched
Oracle Databaseunmatched
Procedure Developmentunmatched
Production Supportunmatched
Query Optimizationunmatched
REST (Representational State Transfer)unmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Service Level Agreement (SLA)unmatched
ServiceNowunmatched
Software Administrationunmatched
Software Engineeringunmatched
Splunkunmatched
Stored Proceduresunmatched
Technical Supportunmatched
Writing Skillsunmatched
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