JB Hawks Customer Service Representative

JB Hawks Discount Tobacco and Vape

Springfield, IL

JOB DETAILS
SKILLS
Customer Support/Service, Leadership, Merchandising, Point of Sale (POS) Systems, Retail, Team Player
LOCATION
Springfield, IL
POSTED
1 day ago
Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We're looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family-and new customers feel like regulars.

As a Customer Service Representative, you will:
  • Greet and assist customers with friendly, instant service
  • Operate the point-of-sale system accurately
  • Help customers with product questions and purchases
  • Stock shelves and maintain store cleanliness
  • Take ownership of creating a safe, professional, and welcoming environment
What We Offer
  • Competitive pay with annual raises
  • Team Member bonus program
  • 401(k) with company match
  • Paid training and growth opportunities
  • Leadership and management skills training
  • Employee discount

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Discount • Selection • Service - That's how we roll!

Job Type: Part-time
Work Location: In person

About the Company

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JB Hawks Discount Tobacco and Vape