JFS Team Lead

JFS Team Lead

Salary

$55,868.80 - $71,177.60 Annually

Location

25 Thorpe Drive; Dayton, OH 45420, OH

Job Type

Full-time Regular

Job Number

06050

Department

JFS - Job & Family Services

Opening Date

07/17/2026

Internal Only

No

• Description
• Benefits

Position Overview

Advanced level job and family services occupation bridging gap between management and front-line staff under upper level supervision requiring knowledge of all services provided by Job and Family Services Department; assist in motivating, coach and develop, lead by example, facilitate problem solving for team members; perform rank 1 job duties and also must perform rank 2, 3 and 4 job duties. Perform material and substantial duties of the classification more than 50% of the time

Summary of Job Duties

• Schedule, assign, and coordinate daily work and tasks
• Ensure program timeliness and accuracy through performance monitoring and case reviews.
• Make recommendations for quality improvement and department processes to ensure adherence to federal/state/county program rules
• Assist staff with policy and system questions, case resolution, and technical issues.
• Handle customer calls, inquiries, and appointments, providing quality contact by phone or in person.
• Conduct eligibility interviews, refer customers to employment and training programs, determine program eligibility, explain rights and responsibilities, and refer customers to other government programs and private agencies.
• Act as a liaison between FAD, CSEA, CSD, ODM, JFS, DCY and other agencies to address case inquiries and reports
• Provide refresher training for staff, and assist in training, coaching and development of staff.
• Attend unit meetings with supervisors and staff as needed.
• Attend State webinars and trainings and rotate note-sharing duties for to ensure distribution of information to staff.
• Assist with completing State reports and responding to State inquiries.
• Complete special projects and duties as assigned.

(Performs related duties as required)

Minimum Qualifications and Requirements

Bachelors Degree in business, criminal justice, job and family services, social work, sociology, political science, psychology or related discipline and one (1) year of experience administering public assistance programs; OR alternative, equivalent evidence of the minimum class requirements.

Supplemental Information

Driving Requirement: Must maintain a current, valid United States driver's license with an acceptable driving record.

Training and Development: N/A

All Montgomery County employees become members of the Ohio Public Employees Retirement System and have access to deferred compensation programs.

Benefits may vary for full-time, part-time, intermittent, and seasonal employees and/or due to union affiliation. The list below demonstrates the benefits that may be available to employees according to employment status and is subject to change.

Full-Time Employees (40 hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid vacation, paid personal leave days, sick leave, holiday pay, tuition reimbursement, and access to dental, vision, short-term disability, accident & critical care benefits.

Part-Time Employees (Benefits Eligible) (scheduled 21+ hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid personal leave days, sick leave, holiday pay for hours scheduled to work on holidays, and access to dental, vision, short-term disability, accident & critical care benefits.

Part-time Employees (Non-Benefits Eligible) (20 hours or less per week): Benefits include Long Term Sick Leave Accrual, Paid Personal Leave, and holiday pay for hours scheduled to work on holidays.

Seasonal Employees: Benefits include Sick Leave accrued at 4.6 hours for every eighty 80 hours in active

pay status. Seasonal employees scheduled to work 40 hours during their period of employment will accrue vacation in the same manner as regular full-time employees and can use their vacation after completion of twenty-six (26) bi-weekly pay periods in active pay status. Part-time Seasonal employees (scheduled to work less than 40 hours) do not accrue vacation.

Intermittent and Temporary Employees: Long-Term Sick Leave accrual is based on hours worked.

Benefit information can be found on the Montgomery County Benefits website at: www.mcbenefits.org.

Employer Montgomery County

Address 451 West Third Street, 9th Floor

Dayton, Ohio, 45422

Website http://www.mcohio.org