Jira Admin

Our Client, an AV Manufacturing company, is looking for a Jira Admin for their Foster City, CA/Hybrid location.
 
Responsibilities:

• Jira & Tooling Support:
• Serve as a primary support for the Autonomy team’s Jira and Confluence environments.
• Assist technical teams with the configuration of Jira projects, optimizing and defining new workflows, custom fields, screen schemes, and permission schemes.
• Automate and integrate Jira with developer tools.
• Champion and provide guidance on best practices for Jira hygiene and usage across all engineering teams.
• Triage, troubleshoot, and resolve user-reported issues related to Jira and the associated tool.
• Assist engineering teams in Jira adoption.
• Partner with PMO and other key stakeholders in achieve the above.
• Process & Workflow Enablement:
• Partner with engineering managers and functional leads to help analyze existing workflows and identify areas for improvement.
• Collaborate with teams to document, refine, and standardize key processes (e.g., sprint planning, bug tracking, feature development, and epic management).
• Support the execution of cross-functional process improvement initiatives by providing project coordination and administrative support.
• Dashboarding & Reporting:
• Work closely with stakeholders to understand their data needs, then build and maintain program-level and team-level dashboards (e.g., using Jira Dashboards, EazyBI, or other BI tools).
• Assist teams in developing and tracking key performance indicators (KPIs) for project health, team velocity, bug density, and cycle times.
• Create and deliver regular status reports, leveraging data from established dashboards to communicate status, risks, and key accomplishments.

• BS/MS degree in Computer Science, Information Systems, or equivalent practical experience.
• 6+ years of experience in technical program management, project management, or a similar role within a software development environment.
• Having Jira Administration experience is a plus.
• Proficiency with Atlassian tools (Jira, Confluence), including creating complex JQL queries, configuring advanced workflows, Jira Plan, Jira structures, and building shared dashboards.
• Proficient in Agile methodologies, leveraging Jira to streamline sprint planning, backlog grooming, and project tracking.
• Extensive experience synchronizing SDLC tools, specifically linking Jira with Git to automate status transitions and improve traceability.
• Proven ability to lead complex, cross-functional projects and process improvement initiatives independently.
• Strong analytical skills with the ability to define metrics, analyze data, and generate actionable insights.
• Excellent written, verbal, and visual communication skills, with the ability to train users and present complex information clearly.
• Must demonstrate the ability to work independently, translating team needs into scalable, automated, and simplified operational models.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.