Jira Administrator (Automation, Scripting & Agentic AI)

Job Description

• Skill Set : Python,Administration,jira,GitHub,Scripting,REST APIs,Agentic AI
• Total Experience : 9.00 to 10.00 Years
• No of Openings : 1
• Job Post Date : 04/06/2026
• Job Expiry Date : 31/07/2026
• Domain : IT
• Location : SAN JOSE [United States]
• Job Reference No : 4081389

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Job Summary

Job Title: Jira Administrator (Automation, Scripting & Agentic AI)

Location: Remote (Candidate must be available in Mountain Time zone)

Key Responsibilities

• Jira Platform Administration

• Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)

• Ensure platform scalability, governance, and alignment with enterprise operating models

• Workflow Design & Automation

• Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting

• Build advanced automations to reduce manual intervention and improve cycle time

• Scripting & Integration

• Develop and maintain scripts using tools such as:

• ScriptRunner (Groovy)

• REST APIs (Jira, GitHub, ServiceNow, etc.)

• Enable integrations across toolchain (Jira ? GitHub, Jama, CRM, internal systems)

• Agentic AI Enablement

• Design and implement AI-assisted workflows and decision agents, including:

• Intelligent triage assignment

• Automated work classification and routing

• Context-aware recommendations (priority, ownership, dependency mapping)

• Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications:

• 10+ years of experience as a Jira Administrator (Cloud preferred)

• Deep expertise in:

• Workflow configuration, schemes, and permissions

• Jira Automation / Automation for Jira

• Strong scripting experience:

• Groovy (ScriptRunner), Python, or similar

• REST API integrations

• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)

• Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications:

• Experience implementing AI-driven workflow automation

• Familiarity with:

• Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)

• Prompt engineering or AI workflow design

• Exposure to:

• Large-scale software delivery environments (Agile / SAFe)

• Enterprise data models and taxonomy design

The pay range for this role is $105,000- $110,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

This Position is Open for Contracting as well and rate is $65/hr CTC.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."

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