Jira Support Engineer / Jira Administrator

Yantran LLC

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Atlassian JIRA, Automation, Business Processes, Business Skills, Cloud Computing, Communication Skills, Customer Support/Service, Disability Insurance, Documentation, Groovy Programming Language, JavaScript, Legal, Life Insurance, Operational Support, Organizational Skills, Problem Solving Skills, Python Programming/Scripting Language, Scripting (Scripting Languages), Technical Support
LOCATION
Austin, TX
POSTED
30+ days ago
Position Title:
Jira Support Engineer / Jira Administrator
Location:
Austin, TX
Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the Atlassian Jira / confluence support
Role Overview:
The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities, including automation and scripting, along with solid organizational and communication skills to ensure smooth operations and user support.
Technical Skills
Hands on experience with Jira administration (minimum 3–5 years preferred).
Strong understanding of Jira workflows, schemes, permission management, and configurations.
Experience in Jira automation (Automation for Jira, ScriptRunner, or similar).
Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus.
Basic understanding of Confluence integration is preferred.
Organizational
Functional Skills
Excellent analytical and problem solving skills.
Ability to understand business processes and map them into Jira workflows.
Strong communication and documentation abilities.
The pay range for this role is
***- ***
per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
“*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
*** .”

About the Company

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Yantran LLC