Job Coach

This full time position offers a wealth of benefits to include comprehensive health benefits, paid parental leave, generous paid time off, tuition and student loan assistance, employer retirement contributions, and much more!

 Essential Job Functions:

•  Develops and monitors employment outcomes related to the successful maintenance of employment for a caseload of employed individuals. Supports individuals to achieve career goals such as additional job responsibilities, increased pay, promotions, etc.
• Assists individuals with job maintenance by teaching personal and professional skills development that will facilitate successful employment and support employer’s objectives and needs.
• Facilitate communication between the individual, their employer and their support team.
• Maintains relationship with employer to ensure DPV Day Program’s Employment Services adequately meet the needs of their business.
• Assists and supports individuals to develop strategies and make informed choices in regards to self-advocacy, health and safety and career direction.
• Uses professional, positive and person first language and communication techniques to build rapport and relationships with service recipients, family members, the business community, internal and external agency personnel, etc.
• Maintains accurate records in regards to community based work assessments, progress reports, pertinent employer documentation and billing of services rendered. Remains current with and uses agency technology that enables the collection, compilation, evaluation and submission of data to appropriate sources as per established department timeframes.
• Monitor and adjust Units Utilized form to ensure appropriate utilization of units and proactively request critical revisions via team forms.

Other Job Functions:

• Successfully completes all required Employment Services trainings that ensure the Job Coach delivers services consistent with best practices.
• Works as a cohesive team member with co-workers, internal departments within the agency, external organizations, etc. to support achievement of employment outcomes and assure excellent quality services.
• Adheres to all policies and procedures of the DPV Day Program Employment Services Department and DPD. This includes but is not limited to maintaining standards of confidentiality and best practices as well as performing and completing as needed duties and assignments in the best interests of services recipients, the Employment Services Department and DPV Day Program.
• Performs emergency duties as requested in the best interest of DPV Day Program and the health and welfare of its recipients and employees.
• Develop required reports and maintain individual files (i.e. monthlies, quarterlies, communication logs, incident reports).
• Upon authorization of a new individual, thoroughly review all important documents such as ISP and behavior support plan.
• Travel train individuals utilizing public transportation to successfully travel to and from work.
• Assist individuals to build relationships and natural supports in the workplace and advocate for themselves.
• Actively participate in all Pre-ISP and ISP meetings including employment updates.
• Attend all Employment Team Meetings and trainings.   
• Complete daily case notes by noon the following day.
• Submit schedules to supervisor and timesheets by the end of each pay period.
• Complete monthly summaries.
• Submit employment placement and termination forms within 5 days.
• Check email and voicemail daily. Respond within 24 hours.
• Communicate with team members via email, phone calls and meetings.
• Visit with each individual at least once per month

Knowledge/Skills/Abilities:

 Qualifications:

·         Strong communication and interpersonal skills.

·         Good organizational skills.

·         Professional and respectful demeanor.

·         Ability to work independently as well as effectively with other team members. 

·         Must have a valid driver’s license with an acceptable driving record and obtain authorization from the Office for Insurance Services to drive Archdiocese vehicles.  Must maintain authorization throughout employment.

·         Must have own reliable vehicle that is properly registered, inspected and insured.  Must be willing to use vehicle for work-related travel in Philadelphia and Delaware county areas. 

·         Must be able to get and maintain background clearances – FBI, PA State Police Criminal History, and PA Department of Human Services Child Abuse.

Education/Experience:

·         High School Diploma, or equivalent

·         At least two years’ experience working with adults with Intellectual Disabilities or co-occurring disorders.  Experience in vocational education or Job Coaching strongly preferred. 

Language Ability:

·         Must be able to effectively understand, read, write, print legibly, speak and do the following using the English language:  read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence.

Reasoning Ability:

·         Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

 Computer Skills:

 ·         Must possess basic skills with Microsoft Office and be proficient in the use of Outlook email and data entry. 

·         Ability to learn other computer-based applications as needed. 

Supervisory Responsibilities:

 This position is not responsible for supervision of staff.

Work Environment:

 ·      While performing the duties of this job, the employee will be required to work in a variety of settings and environments and has an occasional exposure risk to adverse weather conditions.

·      The noise level in the work environment is usually light to moderate.

·     In the event that unanticipated aggressive behavior manifests from individuals served and de-escalation techniques fail, physical crisis intervention may be required.

Physical Demands:

 ·         The employee must frequently lift and /or move up to 10 pounds, regularly lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds, with assistance.  

·       Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

·       While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit.

·       The employee is frequently required to climb, stoop, kneel, crouch and taste or smell.

 Hazards:

 ·   While performing the duties of this job, the employee may face moderate exposure risks to blood borne pathogens, with a low exposure risk to hazardous materials.

*Hiring rate starts at $19.50 or more for experience*

** Equal Opportunity Employer M / F / D / V **

This job description is not intended to provide an all-inclusive listing of related job activities.  Incumbent may be requested my management to perform other related activities in place of or in addition to those representative activities noted in this job description.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.