Job Coach - Pakmail

** This position requires either 1 year of experience in the behavioral health field, or, documented completion of an RSS course **

This position is unique in that it combines hands-on retail work in a store setting with supporting behavioral health clients through job training and skill development.

RESPONSIBILTIES COMMON TO ALL AGENCY EMPLOYEES:

1. Maintains confidentiality and trust for all employees, participants, and visitors.

2. Consistently displays culturally sensitive behavior and communication for all employees, participants, and visitors. Seeks to expand knowledge base to increase cultural sensitivity.

3. Seeks win/win solutions, values interdependence, shares a common sense of responsibility for the whole.

4. Acts in a manner that presents the agency in a positive light and furthers a positive image of the agency. Demonstrates a positive and respectful personal appearance. Contributes to a clean and orderly facility appearance.

5. Demonstrates respect, courtesy, and dignity for all.

6. Responds in a timely manner in all aspects of communication.

7. Maintains safe working environment for self, other employees, and visitors in accordance with applicable standards relevant to the position's job duties.

8. Displays adaptability and flexibility to encourage team, participant and agency health including initiating improvements, demonstrating problem solving and creativity, demonstrating motivation for change and enhancement of the organization.

9. Must be able to maintain a set schedule once assigned.

Essential Duties and Responsibilities

• In the absence of the Manager or Assistant Manager, the Job Coach shall make sure that all business is completed in a timely manner.
• Assist with keeping an accurate inventory of all materials in the store on a monthly basis.
• Assist in creating new procedures which will enhance the organization of the Pakmail store.
• Manage and maintain the virtual mailbox program.
• Learn how to properly package items needing to be shipped. Once trained, these will be the skills you teach your trainee.
• Provides job coaching and training in a variety of settings including, but not limited to, Pakmail & DKA
• Coaches' clients in both hard and soft skills to ensure a professional appearance and demeanor. Assists clients in learning soft skills needed for successful employment:
• Stress management
• Time management
• Anger management
• Communication skills
• Organizational skills
• Serves as a quality control of client work to ensure accuracy and compliance with customer's requirements.
• When working at Pak Mail, follows all OSHA safety requirements.
• Instruct clients using prepared curriculum.
• Completes all necessary reports and paperwork in a timely manner including progress notes, monthly reports, time sheets and incident reports.
• Maintains strict confidentiality of clients' and customers' records in accordance with HIPPA, DRM, and Federal Copyright Regulations.
• Available to fill in with minimal notice during regular work hours.
• Access to reliable transportation.

Minimum Qualifications:

1. A minimum of one year experience providing rehabilitation services to people with disabilities

2. Experience working with various computer software and applications.

3. Must be able to pass drug screen.

4. Ability to write progress notes outlining the clients' daily training and steps toward achieving their goals.

5. High School diploma or GED

6. Able to adjust to the operations of each worksite and be available to cover during all regular work hours.