Job Developer

Are you ready to help participants increase their employability and reach their desired employment outcomes?

As a Job Developer, that's just what you'll do!

Career Path Services is seeking a Job Developer to join our Human Services team. In this role, you’ll work at the intersection of people and business, partnering with job seekers to understand their goals while building strong relationships with employers and community partners to create pathways to employment. The Job Developer delivers personalized employment services that help individuals gain confidence, develop job readiness skills, and secure opportunities that support long-term success. This position supports a range of programs, including WorkFirst and other TANF-aligned services, with a focus on career coaching, employer engagement, job placement, retention support, and helping customers navigate barriers to employment.

People who thrive in this role are natural connectors who enjoy building trust, creating opportunities, and helping others reach their goals. They bring strong interpersonal and case management skills, but are equally energized by the outreach side of the work, proactively engaging employers, making introductions, cold calling, presenting services, and building new community partnerships. Success requires someone who is comfortable initiating conversations, confident representing Career Path Services in front of groups and businesses, and motivated by turning relationships into employment outcomes. Strong attention to detail, follow-through, solutions focused and administrative excellence are equally important to ensure customer progress, documentation, and program requirements stay on track. 

This is a full time, hybrid position (remote and in-office) based in Spokane, WA.

Career Path Services values the power of experience and perspective, and endeavors to build upon this vital strength. We are passionate about building and sustaining a working environment of belonging for all of our staff and customers. We believe every member on our team enriches our culture by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing an engaged team that is responsive to the needs of our diverse clients.

ABOUT THE JOB

The major responsibilities of this position include, but are not limited to:

Employer Engagement and Job Development

• Build and maintain relationships with employers to identify job openings and promote qualified participants.
• Conduct outreach and develop Career Jump and worksite placement opportunities aligned with participant goals.
• Facilitate "Meet the Employer" events and other business engagement strategies to support participant employment outcomes.
• Use a consultative sales approach to align employer needs with candidate skills.
• Document all employer contacts and outcomes per program requirements.

Job Readiness and Participant Engagement

• Teach job search strategies, application techniques, interview skills, and workplace expectations.
• Conduct individual and group coaching sessions to support job search efforts.
• Track and verify weekly participation, job search documentation, and progress toward goals.
• Hold participants accountable to service plans and communicate participation issues to Case Managers as needed.
• Support problem-solving, conflict resolution, and motivation during the job search process.

Case Coordination and Program Compliance

• Collaborate with Commerce Case Managers, Job Readiness Coaches, and DSHS to support participant progress.
• Develop individualized job search/development goals and update service plans and MIS systems (including eJAS) accordingly.
• Maintain accurate and timely documentation for all participant services, activities, and outcomes.
• Coordinate case staffing coverage, continuous activity planning (CAP), and good cause processes as required.

Transition and Post-Exit Services

• Conduct intentional exit planning with participants and ensure all transition activities are completed.
• Provide post-employment support including check-ins at 7 and 14 days (and beyond as appropriate).
• Complete and submit employment verifications, referrals to additional resources, and relevant service plan updates.
• Support transition to unsubsidized employment and provide employer assistance with onboarding as needed.

Other Duties

• Participate in staff meetings, training, and professional development activities.
• Assist with program strategy and process improvements.
• Perform other duties as assigned.

CORE COMPETENCIES

We look for individuals who exhibit our organizational core competencies and who have the knowledge of, or ability to learn the key technical competencies and skills for this job.

• Technical Competencies and SkillsCustomer Focus: Builds positive, solution-focused relationships with job seekers and employers.
• Communication: Clear and professional in verbal and written communication.
• Time Management: Organizes and prioritizes workload to meet deadlines and outcomes.
• Problem Solving: Navigates barriers and identifies creative solutions for job placement.
• Adaptability: Adjusts quickly to shifting priorities and varying participant needs.
• Teamwork: Collaborates effectively with staff and partners to support common goals.
• Technical Proficiency: Uses Microsoft Office Suite, LinkedIn, case management systems (e.g., eJAS), and communication platforms proficiently.
• Organizational Core ValuesIntegrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication. 
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

EXPERIENCE/POSITION REQUIREMENTS

• RequiredHigh School Diploma or equivalent.
• Experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
• Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
• Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment.

• PreferredA bachelor’s degree in business administration, Human Resources Sales, Communication, Workforce Development. Appropriate work experience may be substituted for the education requirement.
• Experience supporting individuals with barriers including low income, disabilities, criminal history, homelessness, etc.
• Certified Workforce Development Professional (CWDP).
• Demonstrated success working in a performance-based system.
• Experience in public speaking and presentations to a diverse community.

BENEFITSIn the spirit of generosity for our employees, we have developed a leading benefit package to attract employees, take care of them while working for us, and to ensure they can in turn take care of their families:

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement, Jury Duty and Military Leave
• 13 Paid Holidays including Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance, Home Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

ABOUT CAREER PATH SERVICES

Career Path Services is a workforce development and employment training 501(c)3 nonprofit headquartered in Spokane, WA. As an organization, we pride ourselves in being a part of our community and truly enriching the community we work in. We value our diverse team-based environments while recognizing the creativity and initiative of individuals. Career Path Services is committed to honoring our employees' service to our mission and values by providing continuous training and development opportunities. We have been honored to be named a top 50 Best Nonprofits to Work For by the Nonprofit Times seven years in a row, and are more than proud of our employees who make this happen. Our amazing employees make us a great place to work because of their high character and competence. 

Career Path Services is an equal opportunity employer. Auxiliary aids and services are available upon request to persons of disability. TTY relay 1-800-833-6388. Career Path Services receives support and funding from federal grants. Read more about federal grant funding at www.careerpathservices.org/federalfunding. 

Empowering People. Enhancing Workforce. Enriching Communities.

Job: Job Developer

Primary Location: Spokane, WA

Salary: Salary range for job offer: $53,000-59,000 annually, DOE, plus benefits. Full annual salary range for lifetime of position: $53,000-78,000.

Recruitment Closing Date: TBD - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.