Job File Coordinator

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

•  Create, maintain, and update job files from intake through completion 
•  Ensure all required documentation, photos, estimates, and forms are uploaded and accurate 
•  Coordinate communication between customers, insurance adjusters, subcontractors, and internal teams 
•  Monitor job progress and follow up on missing information or approvals 
•  Review job files for compliance with company and insurance standards 
•  Assist with scheduling, work authorizations, and invoicing support 
•  Enter and maintain data in company management software systems 
•  Track deadlines and ensure timely completion of administrative tasks 
•  Provide excellent customer service and respond professionally to inquiries 
•  Support office operations and additional administrative duties as assigned 
• Estimate writing using Xactimate

•  High school diploma or equivalent required 
•  Previous administrative, coordinator, or office support experience preferred 
•  Minimum of 1 year experience required in restoration, construction, insurance, or service industries is required 
•  Strong organizational and multitasking skills 
•  Excellent verbal and written communication abilities 
•  Proficiency with Microsoft Office Suite and data entry systems 
•  Ability to work independently and prioritize tasks effectively 
•  Strong attention to detail and problem-solving skills 

•  Knowledge of Xactimate, DASH, or restoration management software 
•  Familiarity with insurance claims processes 
•  Customer service experience in a high-volume environment 
•  Ability to handle confidential information professionally 

•  Primarily office-based work 
•  Ability to sit, type, and use office equipment for extended periods 
•  Occasional lifting of files or office supplies up to 20 pounds

Flexible work from home options available.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.