Job Description

Assists external clients in the implementation of the product platform. Evaluates client needs, develops configurations that support business processes and technical needs. Tests and troubleshoots final system setups. Provides technical training during and after the implementation process

DUTIES & RESPONSIBILITIES:

• Use product platform to help clients configure its application and databases
• Provide hands on guidance to clients on best practices in leveraging the software
• Use industry standard development tools (JavaScript, jQuery, SQL, etc.) to develop customized solutions for clients
• Evaluate clients’ needs to create solutions in order to meet functional, technical and reporting requirements
• Determine database configuration needs and requirements for new clients
• Perform and/or support data conversion support · Define, develop and support product testing to ensure customer needs are met
• Implements complex product deployment projects with minimal supervision · Functions as a subject matter expert

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Experience:

• Requires 4 to 6 years of related experience which includes previous software development, or consulting
• Bachelor’s Degree in Computer Science, Engineering, or a related technical degree or equivalent experience

· Computer/Technical:

• Experience in product related development framework (such as ASP.net, SQL, Java, Salesforce)
• Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
• Proficient in development management platforms (TFS, Jira, Trello, etc.)
• Demonstrate ability to learn and understand basic office software applications

· Other Skills:

• Excellent verbal and written communication, organization and follow up skills
• Demonstratable ability to build long term relationship and trust with customers
• Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
• Proven ability to handle multiple tasks with minimal supervision
• Ability to work effectively within a fast-paced, deadline-driven environment

WORKING CONDITIONS:

1. Normal office environment

2. Extending viewing of computer screens

3. Some overnight travel may be required

ESSENTIAL FUNCTIONS:

• Spends time at a computer workstation and desk.
• Moves throughout department or other locations to access or exchange information.
• May involve carrying loads up to 50 lbs. and being able to remain in a stationary position.
• May involve lowering oneself to file, and reaching, twisting or turning.
• Involves handling office materials, typing, writing and other tasks that require manual dexterity.
• Continuous listening.
• Ability to communicate information.
• This job may require accommodating different bodily movements and physical abilities.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
 

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.