Benefits:- Bonus based on performance
- Flexible schedule
- Free uniforms
Join the BEST gym on the North Shore! Flash Fitness is located off Rte 93 in Malden/Medford.
FRONT DESK MEMBERSHIP ADVISOR
Flash Fitness |Medford, MA
Part-Time Position
Morning, Evening & Weekend Shifts Available
2–4 Shifts Per Week
Starting at $16.00 Per Hour + Sales Bonus Opportunities+ Free Gym Membership
Must Be 18 Years of Age or Older
Please Note: This is a year-round position and is not a summer-only job. We are seeking local residents, college students remaining in the area for most the year, or individuals looking for long-term part-time employment.
ABOUT FLASH FITNESS
Flash Fitness is an award-winning independent health club committed to helping people improve their health, fitness, and overall well-being. We pride ourselves on providing a clean, welcoming, and high-energy environment where members feel comfortable and supported.
We are looking for friendly, outgoing, and dependable individuals who enjoy working with people and are passionate about delivering exceptional customer service.
POSITION OVERVIEW
As a Front Desk Membership Advisor, you are often the first and last person our members and guests interact with each day. You will play an important role in creating a positive member experience while helping prospective members learn about our gym memberships, personal training services, and Recharge Lounge recovery amenities.
This position combines customer service, sales, and club operations in a fast-paced fitness environment.
RESPONSIBILITIES
• Greet every member and guest with enthusiasm, professionalism, and a smile
• Conduct tours for prospective members and assist with membership enrollments
• Introduce prospective members to our membership options, personal training services, and Recharge Lounge recovery amenities
• Answer phone calls and respond to inquiries in a professional and friendly manner
• Schedule complimentary SPARK Sessions with Flash Fitness Trainers
• Assist members with questions, requests, and concerns with a sense of urgency
• Execute opening and closing procedures to ensure smooth club operations
• Maintain a clean, organized, and welcoming facility
• Support membership growth through excellent customer service and sales efforts
• Educate members on the benefits of fitness, recovery, and wellness services offered by Flash Fitness
QUALIFICATIONS
• Must be 18 years of age or older
• Friendly, outgoing, energetic, and personable
• Excellent verbal and written communication skills
• Strong customer service and relationship-building abilities
• Comfortable speaking with prospective members and recommending memberships
• Reliable, punctual, and dependable
• Ability to multitask and work independently
• Positive attitude and strong work ethic
• Passion for health, fitness, and helping others succeed
• Previous sales, hospitality, customer service, or fitness industry experience is a plus, but not required
COMPENSATION & BENEFITS
• Starting at $16.00 per hour
• Monthly sales bonus and incentive opportunities
• Complimentary Flash Fitness Membership ($500+ annual value)
• Complimentary access to the Recharge recovery amenities
• Employee discounts on personal training services
• Flexible scheduling
• Fun, positive, and team-oriented work environment
• Opportunities for advancement within a growing company
IDEAL CANDIDATE
This position is ideal for someone who enjoys interacting with people, thrives in a customer-facing environment, and wants to be part of a team that helps others improve their lives through fitness, recovery, and wellness.
Applicants seeking temporary summer employment will not be considered.
Apply today and join one of the North Shore's most awarded independent fitness clubs.