Joint Fires Network (JFN) Engineer III

• Execute network operations activities including configuration, monitoring, analysis, and management of customer circuits across optical and electro-optical multiplexers, routers, switches, and transport platforms.
  
• Perform real-time circuit redesign and alternate routing actions to restore customer connectivity during planned maintenance events and unplanned network outages.
  
• Monitor network alarms, alerts, and events utilizing platform-specific network management and monitoring tools.
  
• Troubleshoot, isolate, and resolve network outages, service degradations, and performance issues impacting operational and mission-critical communications services.
  
• Coordinate with internal customers, external government agencies, telecommunications providers, and engineering support teams to ensure maximum network availability.
  
• Perform change management activities including hardware replacements, software configurations, circuit modifications, and Authorized Service Interruption (ASI) support.
  
• Utilize incident management systems to document outages, service degradations, troubleshooting actions, escalations, root cause analysis, and resolutions.
  
• Analyze network incidents and deficiencies while recommending corrective actions and operational improvements.
  
• Support fault management, performance management, alarm surveillance, LAN maintenance, and service restoration activities.
  
• Maintain operational awareness across transport and IP network infrastructures supporting Joint Fires and DoD communications requirements.
  
• Support network modernization initiatives, infrastructure upgrades, and operational readiness efforts.
  
• Develop operational documentation, network procedures, incident reports, and technical runbooks.
  
• Ensure compliance with DoD cybersecurity requirements, operational procedures, and network management policies.
  
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Requirements

• Bachelor’s Degree in Network Engineering, Information Technology, Computer Science, Telecommunications, Cybersecurity, or related technical field with 4+ years of relevant experience.
  
• Active DoD Top Secret Clearance with SCI Eligibility.
  
• Current Security+ CE or equivalent DoD 8570 IAT Level II certification.
  
• Experience supporting enterprise network operations, telecommunications, transport networks, or Network Operations Center (NOC) environments.
  
• Strong understanding of Transport and IP network architectures, topologies, and communications systems.
  
• Experience supporting and troubleshooting routers, switches, transport platforms, and telecommunications infrastructure.
  
• Experience with one or more of the following technologies: Cisco Routers and Switches, Juniper Networking Technologies, MPLS Networks, Optical Transport Networks (OTN), SDH/SONET, Time Division Multiplexing (TDM), Cryptographic Devices
  
• Experience performing fault isolation, incident response, outage management, and service restoration activities.
  
• Experience utilizing network monitoring, alarm surveillance, and incident management platforms.
  
• Ability to work within a 24x7 operational shift environment.
  
• Strong analytical, troubleshooting, communication, and documentation skills.
  

• Experience supporting Joint Fires Network (JFN), DISA, DISN, or other DoD enterprise communications environments.
  
• Tech Control Facility (TCF) or Cyber Transport operations experience.
  
• Experience performing circuit actions, provisioning, telecommunications coordination, and vendor management activities.
  
• IP and Transport network architecture, engineering, or design experience.
  
• Experience utilizing SolarWinds, JIRA, ServiceNow, or similar enterprise operations platforms.
  
• Telecommunications Network Operations Center (NOC) experience.
  
• Experience supporting inside plant and outside plant telecommunications infrastructure.
  
• Experience with alarm surveillance, fault management, LAN maintenance, performance monitoring, and change management processes.
  
• Familiarity with military communications systems and operational mission support environments.
  
• Experience supporting large-scale network modernization and infrastructure upgrade initiatives.
  
• Proficiency with Microsoft Office Suite including Outlook, Excel, Word, PowerPoint, Access, and Microsoft Teams.
  

Benefits

• Paid Time Off  PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
  
• Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  
• Payroll: Paid Bi-Monthly.
  
• 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
  
• Individual or company-wide performance and recognition awards (Quarterly
  

• UNITED HEALTHCARE PPO, extensive national coverage.
  
• INCLUDES: Medical/Dental/Vision/HSA.
  
• Eligible on the first of the month, immediately after the start date.
  
• Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
  

• Training & Career Development Reimbursement of Tuition and training needed to support career development.
  
• $150 monthly reimbursement contribution paid monthly towards parking expenses.
  
• Receipts must be submitted by the close of business on the 25th of each month.
  
• Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
  

• Performance bonus – Project-based
  
• Yearly bonus – Company based