Journey Operations Manager — Contract / Freelance (Adobe Journey Optimizer)

Engagement snapshot

• Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling.
• Own the intake process: briefing, capacity planning, and prioritization with stakeholders.
• Coordinate QA across active journey builds (logic, targeting, content rendering, compliance) before anything deploys.
• Be the operational point of contact between GTX, technical build partners, and the client's marketing team.
• Maintain execution trackers, dashboards, and deployment calendars.
• Support migration of legacy-platform campaigns into AJO.
• Surface risks, blockers, and capacity constraints early.

Required:

• 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination.
• Hands-on experience with an enterprise marketing automation platform. AJO and AEP are preferred, but we are open to strong experience on Salesforce Marketing Cloud, Marketo, or Oracle Eloqua; the right operator can ramp on AJO.
• Proven QA and deployment discipline in a high-volume environment.
• Comfort with PM tools (Asana, JIRA, Teamwork, or similar) and managing concurrent workstreams.
• Strong communication across technical, strategic, and client-facing teams.

GTX Solutions, a CourtAvenue Company, is a boutique consulting firm focused on helping brands unlock the power of their customer data. We specialize in Customer Data Platforms (CDPs), real-time activation, personalization, and MarTech integrations. Our team blends strategic insight with technical expertise to drive measurable business outcomes for high-growth companies and global enterprises alike.

GTX Solutions is currently serving as the data and activation execution partner on a large-scale B2B marketing transformation engagement for a major enterprise client. This program is migrating B2B marketing programs from a legacy marketing automation platform to Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP), in partnership with a technical build partner, engagement lead, creative agency, and Adobe Professional Services.

The Journey Operations Manager is the execution backbone of the B2B marketing program, responsible for the day-to-day operational management of campaign builds, AJO journey deployments, QA processes, intake workflows, and delivery coordination across a complex multi-partner environment.

How to apply

Apply through the link and complete the short set of application questions (availability, start date, target rate, and platform experience). Because this engagement has a hard timeline and a front-loaded ramp, availability is our first screen, so please answer the schedule questions honestly; it helps us move fast for candidates who are the right fit.