Perform electrical installations, maintenance, and repairs in accordance with all local and state codes.
Conduct residential service calls to accurately diagnose and resolve electrical issues.
Provide upfront pricing to customers and obtain approval prior to performing work.
Clearly communicate the scope of work and completed services to customers to ensure satisfaction.
Promote and explain Club Membership Agreements to clients, working toward monthly goals.
Document all service calls accurately, including task codes, time management, materials used, and job numbers.
Submit all job-related paperwork, receipts, and packing slips daily and accurately.
Maintain a clean, organized, and fully stocked service vehicle.
Participate in weekly department meetings and ongoing training sessions.
Maintain tools and equipment, ensuring proper use, care, and safety practices.
Assist with inventory tracking and periodic truck inspections.
Debrief with Dispatch upon completion of each job to ensure follow-up as needed.
Obtain purchase orders for material pickups and confirm pricing accuracy.
Represent the company with professionalism at all times by adhering to our dress code, safety guidelines, and ethical standards.
Uphold and demonstrate company values in every interaction.
Perform additional duties as needed or assigned.
Company Expectations
At Vredevoogd Heating & Cooling, all employees are expected to live out our core values:
Do the Right Thing
Be Committed to Excellence
Show Others That You Care
Minimum Qualifications
Michigan Journeyman or Master Electrical License Required (or readiness to sit for the exam)
Prior experience in residential electrical service strongly preferred
Strong knowledge of national and local electrical codes
Valid driver’s license with insurability through company carrier
Ability to pass a background check and drug screenings (initial and random)
High school diploma or GED required
Strong verbal communication and reading skills
Able to work in Michigan environmental conditions, including extreme temperatures
Passion for delivering world-class customer service
Strong multitasking skills across phone, computer, and in-person interactions
Team-oriented mindset with a positive attitude and willingness to grow
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.