Journeyman PlumberAmerican Rooter & Drain | 1005 Commercial Way, Caldwell, ID 83605 | Full-TimeAbout the RoleThe Journeyman Plumber plays a crucial role in ensuring the proper functioning of plumbing and drain systems for residential and commercial properties. This position involves performing diagnostic evaluations, proposing solutions, and completing installations and repairs to ensure customer satisfaction. The role requires strong technical skills, attention to detail, and the ability to work collaboratively with other departments to achieve business objectivesWhat You'll DoDiagnostic Evaluations: Perform on-site diagnostic evaluations of plumbing and drain systems using approved equipment and processesInstallations and Repairs: Perform installations and repairs of plumbing and drain systems, ensuring compliance with safety standards and building codesCustomer Communication: Maintain communication with customers to provide updates on service progress and address any concernsTechnical Support: Provide technical support to customers and technicians, ensuring they have the necessary information and resources to complete tasksSafety Compliance: Adhere to safety standards and regulations, ensuring a safe work environment for all team membersCollaboration: Work closely with the plumbing team to ensure proper installation and repair of plumbing and drain systemsQuality Control: Conduct quality control checks to ensure installations and repairs meet company standards and customer expectationsDocumentation: Prepare and maintain accurate documentation of service processes, including work orders, invoices, and customer recordsTraining and Development: Implement and oversee training programs for plumbing technicians to ensure they are equipped with the necessary skills and knowledgeWhat You'll NeedEducation & Experience: Bachelor's degree in Plumbing Technology, Mechanical Engineering, or a related field; or five to ten years of related experience and/or training; or an equivalent combination of education and experience.Certifications & Licenses: Journeyman Plumber License, EPA 608 Certification, and OSHA 30 Certification.Technical & Professional Skills: Strong analytical and problem-solving skills with the ability to diagnose HVAC system issues, interpret technical information, evaluate repair options, and exercise sound judgment. Ability to prioritize multiple service calls, maintain accurate documentation, communicate effectively with customers and team members, and deliver quality service in a fast-paced environment.Physical Requirements: Ability to frequently stand, walk, bend, kneel, climb, reach, lift, and carry materials while working in confined spaces, at heights, and in varying indoor and outdoor weather conditions. Comfortable working around mechanical equipment, electrical components, moving machinery, noise, dust, and other conditions commonly associated with HVAC service work while following all safety policies and procedures.Physical RequirementsThis is an active, hands-on field role requiring frequent standing, walking, lifting up to 50 lbs., bending, climbing, kneeling, and working in confined spaces or at heights. Work is performed at residential and commercial customer locations in varying weather conditions and around mechanical equipment while following all company safety policies and industry regulations.ScheduleMonday through Friday, 7:00 AM - 7:00 PMSaturday: 8:00 AM - 5:00 PM (rotating shifts as scheduled)Compensation & BenefitsPay: $28.00 - $35.00 per hour