Recalculating products prices to not standard ones and other custom adjustments
Assuring that pricing proposal has correct visibility, depending on custom adjustments done by Team member
Working on standard agreement due to tool limitations or errors
Team and queue management, end to end ownership of the team's delivery and queue
Support Quality Audit on completed deals to maintain accuracy and zero defects
Regular meetings with team and sharing feedback
Identify training gaps and arrange knowledge refresher
Backup for Delivery Manager and other leads
Sharing daily report with managers and leadership
Performance review for assigned processors
Ability to deliver formal training, cross training on complex processes in a concise, organized manner to the team members, new hires as an ongoing operational activity
Numbers & Facts
Location
Seattle, WA
Skills
Communication Skillsunmatched
Contract Analysisunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Delivery Managementunmatched
Detail Orientedunmatched
English Languageunmatched
Leadershipunmatched
Licensingunmatched
Maintain Complianceunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Performance Reviewsunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Product Pricingunmatched
Quality Managementunmatched
Sales Softwareunmatched
Software Administrationunmatched
Software Licensesunmatched
Time Managementunmatched
Training/Teachingunmatched
United States Department of Energy (DOE)unmatched
Writing Skillsunmatched
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