Jr Franchise Business Consultant

Pet Butler LLC, a Spring-Green Enterprise company, is seeking a full-time experienced
Jr Franchise Business Consultantto join our team and support our franchises in building their businesses. This is a hybrid role, with some remote days, and weekly attendance in the Plainfield, IL location required.

In this role, you will coach, train, and help our franchise owners implement a profitable success system that enables them to achieve their goals and dreams. This position requires someone who has a desire to help others succeed and a great capacity to build successful relationships with franchise entrepreneurs. In this environment, you will be surrounded by confident leaders who listen and a nationally recognized support structure. If you're this person, then a great career may be waiting for you with our organization.

We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation.  Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Annual salary
$55k - $65k based on experience.

Summary
The Junior Business Consultant (JBC) supports franchise owners (FOs) in driving operational consistency, accountability, and business growth. This role partners closely with Business Consultants to coach franchisees in operational execution, financial performance, marketing, and business planning.

Serving as a liaison between franchise owners and the Support Center, the JBC ensures franchisees effectively leverage systems, tools, and resources to maximize revenue, improve profitability, and grow market share. This is a developmental role designed to build skills necessary to advance into a Business Consultant position.  

Essential Duties and Responsibilities

• Build and maintain strong relationships with franchise owners and their teams
• Serve as a primary point of contact, ensuring proactive, clear communication and responsiveness between franchisees and Support Center teams
• Support onboarding, logistics and integration of new franchise owners, including training and follow-up, as well as franchise meetings, NTC, workshops/webinars, peer groups, Franchise owner and mid-year client surveys and coaching calls
• Reinforce company standards, processes, and franchise agreements including managing all Compliance related activities and programs.
• Guide franchisees in understanding & implementing best practices, system standards, accountability and ongoing performance follow-up
• Assist with organizing and maintaining documentation, including business plans, FO Note documentation, action plans, scorecards, and compliance records
• Manage communications and tickets between franchisees and internal teams to ensure responsiveness and clarity
• Develop training material, documentation, operational milestones, and knowledgebase & PBU content
• Reinforce early-stage business planning and operational discipline
• Partner with internal teams to support franchise success, Ensuring timely and effective communication across departments and franchise owners
• Continually learn and understand more about the large-scale operations of the COF; communicate and incorporate knowledge gained from COF operations into the best practices and growth strategies for IOF’s and facilitate the free flow of ideas and best practices between the Support Center and COF. Help identify system-wide trends, challenges, and opportunities

Qualifications
Education and/or Experience

• Bachelor degree in Business, Financial Management or related field required.
• Two years of successful related business experience measured success through customer retention or revenue growth.

Certificates, Licenses, Registrations
Valid driver’s license required with good driving record. CFI – Certified Franchise Executive a plus.

Equal Opportunity Employer

Pet Butler is a member of the parent company, Spring-Green Enterprise, family of companies.

To learn more visit https://www.petbutler.com

To ensure the efficiency and fairness of our hiring process, Spring-Green Enterprises Inc. and its affiliated companies utilize Artificial Intelligence (AI) tools with our applicant tracking system (ATS).  These tools are designed to assist, not replace human judgement. AI may be used to scan resumes to match applicant skills against job descriptions to help identify top candidates. We are committed to an equitable hiring process in accordance with Equal Opportunity (EEO) principles.  Final Hiring decisions are always made by our recruitment team and hiring managers. AI recommendations are reviewed to ensure accuracy and to provide a fair, personalized evaluation for applicants.  By submitting your application, you acknowledge that your application may be processed using these tools.

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