Antivirus, Communication Skills, Customer Relations, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Identify Issues, Local Area Network (LAN), Microsoft Exchange Server, Microsoft Windows Server, Microsoft Windows System Administration, Microsoft Windows XP, Operating Systems, Problem Solving Skills, Resolve Customer Issues, Server Hardware, Systems Administration/Management, Team Player, Technical Support, Track Customer Issues, Virtualization, Wi-Fi, Windows Vista, Wireless LAN, Workstation Hardware