Communication Skills, Cross-Selling, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Event Marketing, Interpersonal Skills, Marketing, Marketing Campaign, Multitasking, Organizational Skills, Resolve Customer Issues, Sales Management, Team Player, Training/Teaching, Up-Selling
Universal Marketing & Management is looking for a proactive and detail-oriented Junior Account Manager to join our growing team in Boston, MA. This role is ideal for individuals who are passionate about client relations, eager to develop their account management skills, and want to contribute to a company that values teamwork and professional growth.
As a Junior Account Manager at Universal Marketing & Management, you will support senior account managers in managing client accounts, ensuring customer satisfaction, and driving the success of marketing campaigns. This position offers a valuable opportunity to gain practical experience in account management within the marketing industry.
Responsibilities
- Provide outstanding customer service by addressing inquiries and assisting customers with their needs.
- Participate in event marketing efforts, representing the brand at various locations.
- Collaborate with team members to ensure smooth operations during events and promotions.
- Identify opportunities for upselling and cross-selling to clients.
Requirements
- Excellent communication and interpersonal skills to effectively interact with clients and team members.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Bachelor's degree in marketing, business, or a related field is an advantage but not mandatory.
- Motivated and eager to learn with a positive attitude.
Benefits
- Training & Development
- Opportunity for management
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Universal Marketing & Management