PURPOSE OF THE POSITION: This role provides support in two key areas of the Triumph Motorcycles business; for Sales Management in the form of reporting and analysis, and to Sales Management, Regional Managers, and the Triumph Dealer Network regarding all aspects of Bike Distribution. The analytical side of the role focuses on operational data to prepare and update standard reporting and assist all departments with ad hoc reporting requests.
MAJOR RESPONSIBILITIES
Design, update, and improve daily, weekly, and monthly reporting
Reporting on available motorcycle inventory and gaps in Dealer stock
Motorcycle retail and wholesale reporting, forecasting and analysis
Manage the Motorcycle Autostock program for United States and Canada
Entering Autostock and Forward orders for dealers and assisting with Forward order reporting
Support all departments by fielding and completing a range of ad hoc data reporting requests
Assist Bike Distribution with all aspects of processing and invoicing motorcycle shipments to North American dealers
Review and respond in a timely manner to cases submitted via Microsoft Dynamics, emails and phone calls from RMs and dealers related to the Bike Distribution department
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
One needs to have knowledge of AS400 and Infor systems and knowledge of all programs related to motorcycles to be successful at this job
Needs a working knowledge of Microsoft Office, Excel, Access, Word, and Case System Management
Skills:
Advanced proficiency in Microsoft Excel (experience using Pivot Tables, Lookups, Formulas, etc)
Ability to clean, format, and structure raw numerical data
One needs average to above average typing skills since a portion of the job involves emailing contacts and entering data into AS400 and Microsoft Dynamics
Abilities:
Analytical thinker who can spot trends in operational data.
Maintain deep concentration over extended stretches of Excel work to flag data anomalies and identify the story the data is telling.
Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
Self-directed and resourceful problem solver
Excellent communication skills, both written and verbal, as talking to dealers and explaining current programs are often required
Keen decision-making abilities to be able to quickly determine resolutions to any Bike Distribution related issues
RELATIONSHIPS
Internal:
Works closely with every department within the company on a daily basis, including Sales, Aftersales, Dealer Development, Marketing, and Accounting
This job also requires close communication with both Internal TMA staff and the field-based Sales Team in US and Canada
External
Requires interaction with a majority of our dealers throughout North America
Requires occasional communication with Wholesale Finance Supplier (Wells Fargo and North Point)
Requires occasional communication with suppliers to arrange motorcycle shipments to our dealer network; occasional communication with ocean freight suppliers to resolve any shipment issues
AUTHORITY
Most decisions can be made independently; management approval is needed for decisions that would vary from normal policy
Allows for decisions to be made on day-to-day shipment of motorcycles
Allows for decisions on freight charges to be made; shipping rate quotes must be approved daily
This job does not come with the authority to hire/fire anyone
EDUCATION
High School diploma
TRAINING
Triumph Academy
TOL (Triumph Online)
AS400
LN
Microsoft Dynamics
Workplace communication and policies
PHYSICAL REQUIREMENTS OF THE JOB
This job is mostly inside at a desk
Must occasionally move motorcycles or other objects around the office
Numbers & Facts
Location
Atlanta, GA
Skills
Accountingunmatched
Analysis Skillsunmatched
Billingunmatched
Cargo/Freightunmatched
Case Managementunmatched
Communication Skillsunmatched
Data Entryunmatched
Distribution Managementunmatched
Employee Terminationsunmatched
Establish Prioritiesunmatched
Financeunmatched
Financial Reportingunmatched
Forecastingunmatched
High School Diplomaunmatched
IBM AS-400 Serverunmatched
Marine Cargounmatched
Marketingunmatched
Microsoft Access Databaseunmatched
Microsoft Dynamicsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Pivot Tablesunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Regional Salesunmatched
Retailunmatched
Salesunmatched
Sales Managementunmatched
Systems Administration/Managementunmatched
Time Managementunmatched
Trend Analysisunmatched
Typingunmatched
Wholesale Industryunmatched
Writing Skillsunmatched
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