Junior Business Process Analyst

Junior Business ProcessAnalyst

Program

Navy Maritime Maintenance Enterprise Solution TechnicalRefresh (NMMES-TR)

Customer

Naval Sea Systems Command (NAVSEA)

Location

Norfolk, VA.

Clearance

Secret Clearance (active, interim, or eligible to obtain)

Program Background

The Navy Maritime Maintenance Enterprise Solution (NMMES)is a comprehensive Information Technology (IT) toolset supporting NAVSEA's shipmaintenance, overhaul, repair, and modernization operations across the U.S.Navy fleet. NMMES includes approximately 79 IT systems, applications, networks,and data centers serving over 51,000 users worldwide across Navy Shipyards,Intermediate Maintenance Facilities, Regional Maintenance Centers, Ship RepairFacilities, and Forward Deployed Regional Maintenance Centers.

The NMMES Technical Refresh (NMMES-TR) program supportsmodernization and optimization of these systems through improved businessprocesses, automation, and enterprise IT solutions.

Position Summary

The Junior Business Process Analyst supports theanalysis, documentation, and improvement of organizational processes thatsupport Navy maintenance and IT operations. This role assists senior analystsand program leadership with process documentation, requirements gathering,workflow analysis, and performance measurement activities.

The Junior Business Process Analyst works withstakeholders to understand operational needs, identify inefficiencies, and helpimplement improvements to business workflows, procedures, and documentation.This position is ideal for early-career professionals interested in businessanalysis, organizational improvement, and enterprise IT programs.

Key Responsibilities

Business Process Analysis

·Assistin analyzing current business processes, workflows, and operational procedures

·Supportdocumentation of existing processes using process maps, workflow diagrams,and standard operating procedures (SOPs)

·Helpidentify opportunities to improve efficiency, reduce redundancies, and enhanceservice delivery

·Assistwith requirements gathering and documentation from stakeholders and systemusers

·Participatein workshops and working sessions to understand operational challenges

Process Documentation and Modeling

·Developand maintain process documentation including flowcharts, diagrams, and writtenprocedures

·Supportcreation of process maps using tools such as Visio or BPMN

·Assistwith documenting system workflows and business rules

·Maintaindocumentation repositories and ensure materials remain current and accurate

Data Analysis and Performance Monitoring

·Assistwith collecting and analyzing operational data to identify trends orinefficiencies

·Supportdevelopment of performance metrics and dashboards

·Helptrack key performance indicators (KPIs) related to program operations andservice delivery

·Preparereports and summaries for leadership and stakeholders

Organizational and Operational Support

·Assistin evaluating organizational processes and workload distribution

·Supportanalysis of workforce utilization and operational efficiency

·Helpdocument recommendations for improving procedures and business workflows

·Participatein improvement initiatives and process optimization efforts

Stakeholder Engagement and Communication

·Workwith program managers, engineers, developers, and operational personnel togather information

·Assistwith preparing presentations, briefings, and reports for stakeholders

·Supportcommunication of process improvements and operational updates

·Participatein meetings, workshops, and process review sessions

Required Qualifications

Education

Bachelor’s degree from an accredited university inone of the following fields:

·Software Development

·Engineering

Candidates from recognized universities such as VirginiaTech, Old Dominion University (ODU), or similar accredited institutions areencouraged to apply.

Experience

·0–2years of experience in business analysis, process analysis, programsupport, or related field

·Internship,academic project work, or entry-level experience supporting processdocumentation or operational analysis

·Familiaritywith business process mapping or workflow documentation

·Basicunderstanding of organizational processes and operational improvementconcepts

·Stronganalytical and problem-solving skills

Clearance

·ActiveSecret Clearance OR

·InterimSecret OR

·Eligibleto obtain a Secret Clearance

Desired Qualifications

·Internshipor academic experience in business analysis or process improvement

·Exposureto Lean, Six Sigma, or continuous improvement concepts

·Familiaritywith process modeling tools such as Visio

·Experiencesupporting IT programs or enterprise systems

·Understandingof Agile or project management practices

·Interestin supporting DoD or federal programs

Technical Skills

Process Analysis

·Processmapping

·Workflowanalysis

·Requirementsdocumentation

·Gapanalysis

Tools

·MicrosoftOffice (Excel, Word, PowerPoint)

·Visioor similar diagramming tools

·SharePointor collaboration platforms

Analytical Skills

·Dataanalysis and reporting

·KPItracking and metrics development

·Processdocumentation

Core Competencies

·Stronganalytical and critical thinking skills

·Abilityto quickly learn complex operational environments

·Strongwritten and verbal communication skills

·Attentionto detail in documentation and analysis

·Abilityto work collaboratively in cross-functional teams

·Adaptabilityto support evolving program requirements

·Initiativeto identify opportunities for process improvement