The Junior Customer Service Representative is a full-time, non-remote role based in Houston, Texas, reporting to the Customer Service Manager.
Responsibilities include entering sales orders, creating purchase orders for external materials, matching mill test reports to orders, tracking and troubleshooting orders, and resolving discrepancies. The role also involves coordinating with outside vendors to meet customer specifications and ensuring compliance with company policies.
Qualifications required are a bachelor’s degree or equivalent work experience, strong problem-solving abilities, excellent data-entry skills, and the ability to thrive in a fast-paced environment.
This entry-level position emphasizes supporting the sales process and maintaining high standards of customer service.