Analysis Skills, Asbestos, Billing, Budgeting, Building Codes, Change Requests/Orders, Communication Skills, Construction Schedule, Contract Negotiation, Customer Support/Service, Datasheets, Detail Oriented, Develop and Maintain Customers, Emergency Services, English Language, Hazard Analysis, Industry Standards, Insurance, Lift/Move 50 Pounds, Literacy, Maintain Compliance, Manual Dexterity, Microsoft Office, Painting (Facilities and Maintenance), Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Request for Information (RFI), Safety Training, Sales, Team Player, Telephone Skills, Time Management, Writing Skills
The Estimator -- Sales position is the first entry level in our Estimating track. This position will be responsible for creating and managing estimates and jobs in the residential, commercial, and industrial lines of business. This position will be responsible for meeting with clients, developing quality and competitive estimates using Xactimate software, managing work through completion, reviewing budgets, and communicating progress with clients and management.
Estimators will review invoices and labor timely to ensure costs are included in the job costs monthly. Upon completion of required BELFOR training, qualified candidates will achieve the appropriate level of Estimator title and position.
Responsibilities
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- Must establish and maintain local area clientele in position to refer losses. Clientele is primarily insurance adjusters but may also include community business owners, schools, and municipalities.
- Create accurate floor plans in Xactimate Sketch
- Must have working knowledge of applicable building codes
- Create and adhere to acceptable budgets and address overages as they present themselves
- Required to use the BELFOR naming convention for estimates, revised estimates, proposals, change orders, etc.
- Must demonstrate a knowledge of all local building codes
- Maintain a construction schedule and work with trades and management to ensure work is completed on time. Identify and present solutions when additional resources are needed.
- Demonstrate proficiency with source removal, decontamination, mitigation, containment, ventilation, contents, and deodorization techniques
- Proficient with investigative demolition, controlled demolition, decontamination, structure cleaning, and deodorization services
- Participate in continued training with BELFOR University -- Basic Xactimate training as part of preparation for passing Estimator Level 2 or 3 User Certification test, dependent on Estimator role
- Independently manage own work
- Maintain vehicle safety and maintenance inspections and maintain vehicles in a clean serviceable condition
- Complete all accident injury & incident reporting forms as required, timely
- Strong analytical, quantitative, and problem-solving skills
- Excellent verbal and written communication skills
- Assist in the development and continuing improvement efforts to establish Belfor USA Group Inc as World Class in the industry
Requirements
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- Develop and maintain client book of business, dependent on Estimator, Senior Estimator, General Estimator, and Executive General Estimator job requirements
- Serve as primary contact with owners, adjusters, and consultants
- Scope development, negotiation, and agreements with customers
- Uses BELFOR standard in formatting estimates
- Coordinate after hours emergency services as directed, including board-ups, water damage, fire, and smoke damage, and vandalism
- Consistently identify potential site hazards, asbestos, lead paint, mold, etc.
- Must conduct oneself professionally and with courtesy at all times
- Must be proactive, conveying information, and be immediately responsive to requests for information
- Apply industry TPA Program standards and ensure compliance with requirements
- Comprehensive understanding of customer service principles and practices
- Work under time constraints to meet specific timelines
- Attention to detail and keen sense of safeguarding other peoples property and information
- Attend BELFOR sponsored operations and safety training courses as required
Qualifications
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- English literacy and fluency
- Understanding of MSDS Data sheets and applicability to jobs
- Must use the BELFOR Estimate Format Standards for Xactimate estimates, proposals, etc.
- Extensive Customer Service experience
- Advanced Microsoft Office skills
- Professional demeanor and appearance, excellent telephone skills
- Ability to work well with others, maintain professional interaction with co-workers and vendors
Physical Demands
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- Frequent lifting over 50 lbs unassisted
- Sitting for extended periods of time
- Manual dexterity needed for keyboarding and other repetitive tasks
- The ability to bend, crouch, or stand as necessary
Disclaimer
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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.