Job Description
Job Description
Job Description
A Direct Hire Jr Field Service Technician/Help Desk role is available in Irvine, CA, servicing CNC machinery with 70% travel across the USA, Canada, and Mexico. The position offers a $50-53K base salary plus travel pay (approx. $70K+ first year). Candidates need 2-4 years of mechanical/electrical experience, CNC familiarity, and hands-on DIY skills.
Key Requirements & Skills
- Experience: 2-4 years in Electrical/Mechanical Engineering, ideally in automation or automotive industries.
- Technical Skills: Hands-on experience with mechanical, electrical/electronic, and pneumatic components. Experience with CNC machines and precision tools (dial gauges, calipers) is required.
- Operating various CNC type of machines
- Knowledge of modern CNC machinery principles is highly preferred.
- ASE Certification a plus and experience with ISO 9001
- DIY Aptitude: Experience building computers, 3D printers, or similar technical projects is desired.
- Travel: Ability to travel up to 70% of the time, including international travel (requires valid passport).
- Languages: Spanish language skills are a plus.
- Documentation: Valid driver's license with no DUI's is required
Essential Duties and Responsibilities
- Installation & Maintenance: Perform on-site machine installation, routine preventive maintenance, and operator training.
- Troubleshooting: Identify, diagnose, and resolve customer technical issues on-site, via phone, and email.
- Customer Support: Act as a technical representative, assisting with component replacements and maintaining high customer service standards.
- Shows: Provide technical support at trade shows and exhibitions as required.
Compensation and Work Schedule
- Salary: $50,000 - $53,000 annually + travel pay (expected total compensation around $70,000 in the first year).
- Training: Higher travel frequency is expected during the initial training period.
- Schedule: 8 am - 5 pm, M-F when not traveling, based in the Irvine office.
Numbers & Facts
| Location | Irvine, CA |
| Industry | Business Services - Other |
| Salary | $50,000–$53,000 Per Year |
| Company Size | 50 to 99 employees |
| Website | https://www.pridestaff.com/ |
About Company
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
Skills
- ASEunmatched
- Automotive Automationunmatched
- Automotive Industryunmatched
- CNC (Computerized Numerical Control) Systemsunmatched
- Customer Support/Serviceunmatched
- Documentationunmatched
- Driver's Licenseunmatched
- Electrical Engineeringunmatched
- Electricityunmatched
- Equipment Maintenance/Repairunmatched
- Help Deskunmatched
- ISO 9001unmatched
- Identify Issuesunmatched
- Machine Toolunmatched
- Mechanical Engineeringunmatched
- On Site Supportunmatched
- Passport Requirementsunmatched
- Preventative Maintenanceunmatched
- Printersunmatched
- Spanish Languageunmatched
- Technical Supportunmatched
- Trade Showsunmatched
- Willing to Travelunmatched
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