At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions.
Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team supporting customer missions as a Junior Financial Integrator in Herndon, Virginia.
Responsibilities:
Key Responsibilities:
Produce clear communications to a variety of technical and non-technical audiences, track and respond to action items, support and participate in various integration activities and projects of varying urgency, size and complexity
Provide technical support to include account provisioning support for customers to get access to services from the following cloud service providers (CSPs): Amazon Web Services (AWS), Microsoft Azure, Google Cloud IBM Cloud, Oracle Cloud
Assist with analyzing user requirements, procedures and problems to automate or enhance existing systems and/or workflows
Perform Tier 1 support to answer customer inquiries and help resolve issues related to the customer’s cloud account and the account provisioning process
Utilize internal customer systems to set up the customer’s cloud account(s)
Coordinate and attend customer meetings to provide guidance on the account provisioning process, as needed
Develop Standard Operating Procedures (SOPs) to document team processes, as needed
Communicate relevant customer and business information to the customer and project teams, including collecting data and drafting talking point and preparing presentation slides
Ensure customer needs are met in a timely and cost-effective manner
Qualifications:
Required Qualifications:
Minimum of 3 years of experience with BS or MS degree in Business, Finance, IT or related field; 5 yars of experience without a degree
Experience using MS Access DB
Experience using MS Excel, particularly creating pivot tables to analyze data
Experience using ServiceNow
Experience using Linux command line to upload data
Must be detail-oriented
Must be able to multi-task and conform to shifting priorities, demands and timelines
Desired Qualifications:
Experience with the customer's billing systems
Great customer service skills
Great communication skills
What you can expect from us:
The expected salary range within the Washington, DC metropolitan area is: $110,000 - 130,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.
BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Numbers & Facts
Location
Herndon, Virginia
Job Type
Full-time
Salary
$110,000–$130,000 Per Year
Skills
Amazon Web Services (AWS)unmatched
Billingunmatched
Cloud Computingunmatched
Command Lineunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Data Analysisunmatched
Data Collectionunmatched
Detail Orientedunmatched
Financeunmatched
Governmentunmatched
IBM Product Familyunmatched
Leading Edge Technologyunmatched
Linux Operating Systemunmatched
Microsoft Access Databaseunmatched
Microsoft Excelunmatched
Microsoft Windows Azureunmatched
Multitaskingunmatched
Operational Supportunmatched
Oracleunmatched
People Managementunmatched
Pivot Tablesunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
ServiceNowunmatched
Software Developmentunmatched
Standard Operating Procedures (SOP)unmatched
Standards Developmentunmatched
Systems Administration/Managementunmatched
Systems Engineeringunmatched
Technical Supportunmatched
Time Managementunmatched
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