Hands on Infrastructure, real impact!
At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Jr. Infrastructure Engineer who will work under the guidance of the Sr. Infrastructure Engineer to assist in the administration and support of infrastructure technologies. This role will have direct hands-on administration of hypervisor virtualization, server and networking hardware/software. This role will directly support business enterprise applications and Cybersecurity physical and technical controls.
Please note:
- This role is based in our Southlake, TX office
- Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status).
What You'll Do:
- Administer corporate Hypervisor Infrastructure and Virtual Servers configured in HA topology
- Assist in administration of hybrid Azure-On-premise AD domain and its auxiliary services
- Respond to alerts, troubleshoot basic issues, and escalate as needed
- Provide corporate end user technical support
- Administer highly segmented network architecture consisting of Next-Gen firewalls, routers, switches, and VPNs
- Support network configuration, including switches, routers, and firewalls
- Help maintain backup and disaster recovery processes
- Monitor Infrastructure system health using Network Management System
- Apply routine updates, patches, and configuration changes
- Monitor daily ticket queue for infrastructure support items
- Work directly with Liberty's Information Security team to implement, secure, and administer necessary technical Infrastructure controls
- Create, update, and maintain Procedural and KB documentation as needed
- Participate in IT Infrastructure after hours on-call rotation
- Promote adherence to IT and InfoSec policies and procedures
- Flexibility for occasional off-site travel is required
- Administer and maintain Infrastructure assets using JIRA asset management system.
Qualifications:
- CompTIA Server+, Network+, MCSA, or similar certification preferred
- 2+ years of experience with Windows Server 2012R2 - 2022 Operation Systems
- 2+ years of Active Directory administration experience
- 2+ years of experience administering Hypervisors technologies; Microsoft Hyper-V preferred
- Hands-on experience with public Cloud providers; Microsoft Azure preferred
- 2+ years of experience in network routing and switching administration
- 2+ years of hands-on experience with firewall technologies; FortiGate Firewalls preferred
- Hands-on experience with HP ProLiant server technologies preferred
- Experience handling Protected Health Information (PHI) data in compliance with HIPAA guidelines
- Strong documentation skills within an ITSM structure (ticketing, knowledge bases, etc.)
- Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills
Benefits Starting Day One:
- 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
- Family coverage available with Liberty contributing 50% of the premium
- Fully vested 401(k) with employer match
- Employer contributions to Health Savings Accounts (HSA)
- Generous paid time off and paid holidays
- Tuition reimbursement and continuing education support
- Adoption expense reimbursement
- Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
- Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
- Fully stocked breakroom
Are you ready to build what matters?Apply today!
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