Junior IT Analyst

DLC Management Corp.

Elmsford, NY

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Analysis Skills, Apple iPad, CCNA - Cisco Certified Network Associate, Capital Markets, Career Development, Commercial Real Estate, Communication Skills, CompTIA A+, CompTIA Network+, CompTIA Security+, Compensation and Benefits, Customer Support/Service, Dental Insurance, Entrepreneurship, HTML (HyperText Markup Language), Help Desk, Identify Issues, Information Technology & Information Systems, Inventory Management, JavaScript, Management of Information Systems/Technology (MIS), Mentoring, Microsoft Active Directory, Microsoft Product Family, Network Administration/Management, Network Performance/Analysis, Network Security, Organizational Skills, Python Programming/Scripting Language, Record Keeping, Retail, SQL (Structured Query Language), Security Monitoring, Software Administration, Software Licenses, Software as a Service (SaaS), Systems Maintenance, Team Player, Technical Research, Trade Shows, Training/Teaching, Vision Plan, Willing to Travel

LOCATION

Elmsford, NY

POSTED

13 days ago

Why DLC?
DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success.

What We Offer:

Compensation and Benefits:
- Competitive pay
- 401K company match
- Medical, Dental, and Vision Insurance
Work-Life Balance:
- Hybrid work model
- 20+ paid days off annually
- 13+ paid holidays in addition to PTO
- Paid parental leave
Career Development:
- Industry-leading training and development
- Open door policy
- Industry trade shows and event access
- Mentorship program

About the Role:
The Jr. IT Analyst is an entry level opportunity on our Enterprise Intelligence team. We are looking for an effective communicator with strong customer service skills to successfully engage with all levels of the organization across all departments.

What You’ll Do:

Equipment Management
- Track & manage inventory (Incl. monitoring equipment aging)
- Maintain conference room tech
- New-hire setups (configuration & installation)
- Clean, optimize, and assess returned equipment to be reused
IT Room Management
- Keep IT room organized
- Manage IT supplies inventory
General Helpdesk
- User training and User issue troubleshooting (in-person & remote support
- Contribute to the DLC Tech Forum with How-To videos and posts
- Maintain software licenses
- Track issues using the ticketing system
- Manage iPad/tablet accounts
Other Responsibilities
- Keep up-to-date with current technologies
- Keep records of all processes and tasks preformed through ticketing system
- Assist our Sr. IT Analyst with Network & Security Management, Systems maintenance, New technology research, and Monitoring.

Our Ideal Candidate:

0-2 years of IT Helpdesk experience
Has CompTIA A+ or similar certification
- CompTIA Network+, CompTIA Security+, Cisco CCNA are a plus
- Knowledge of HTML, JavaScript, SQL and/or Python are a plus
Experience with on-premises Microsoft Active Directory
Experience with Microsoft 365 & 365 Admin Centers. Advanced understanding of Microsoft Teams is a plus.
Experience with SaaS products
Ability to work with a diverse group of people and personalities
Eager to learn, teach and exceed expectations
Strong desire to maintain and build professional relationships
Open to traveling to our regional offices/assets, as needed

The expected salary for this position is between $60,000 and $70,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.

About DLC:
DLC has grown to be one of the nation’s largest and most sought-after privately held owners, operators and managers of open-air retail shopping centers. DLC has expertise in acquisitions, capital markets, development, redevelopment, architecture, leasing, and management.

Founded in 1991, DLC has been one of the nation’s preeminent owners, operators, and managers of shopping centers. Our portfolio includes millions of square feet of attractive retail space and continues to expand as we complete additional acquisitions.

About the Company

DLC Management Corp.

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