Junior IT Support Technician

Salary: $50,000
Location: Brentwood, TN
Work Setting: 100% Onsite
Employment Type: Full-Time, Direct Hire
Key Required Experience: Entry-level or junior IT support experience with exposure to Microsoft environments and hands-on hardware support

Quick Summary

CruiTek is hiring an early-career IT Support Technician for a well-established client in Brentwood, TN.

This is a strong opportunity for someone who is early in their IT career, enjoys hands-on technical work, and wants to learn within an established IT team.

The salary for this position is $50,000. Candidates should be comfortable with this compensation level before applying.

Position Overview

The IT Support Technician will help support day-to-day technology needs across the organization, with a focus on hardware, end-user support, and Microsoft-based systems.

This position is designed for someone who does not need to know everything on day one. The right candidate will have some foundational technical experience, strong problem-solving instincts, and the ability to learn quickly.

You will work alongside experienced IT professionals who can help train and develop you as your responsibilities grow.

Key Responsibilities

• Provide day-to-day technical support for users

• Assist with laptops, desktops, monitors, peripherals, and other hardware

• Help configure, prepare, and deploy equipment for employees

• Troubleshoot common hardware and software issues

• Support users within a Microsoft-based technology environment

• Assist with equipment setup, replacements, upgrades, and general IT support needs

• Escalate more complex issues to senior members of the IT team

• Document work and follow established support processes

• Continue developing technical knowledge and responsibilities over time

Required Qualifications

• Some previous exposure to IT support, desktop support, help desk, hardware support, or a similar environment

• Basic familiarity with Microsoft technologies and Windows-based computers

• Comfortable troubleshooting common computer and hardware issues

• Strong willingness to learn and develop technically

• Dependable, professional, and comfortable supporting end users

• Able to work onsite in Brentwood, TN on a full-time basis

• Comfortable with a salary of $50,000

Preferred Qualifications

Any of the following can strengthen a candidate but are not required:

• 1 to 2 years of IT support experience

• Internship, school, contract, or professional IT experience

• Experience setting up or deploying laptops and desktops

• IT-related education or coursework

• CompTIA, Microsoft, or similar entry-level certifications

• Exposure to Microsoft 365 or other Microsoft technologies

Education

A college degree is preferred, but not required.

Relevant technical education, certifications, internships, hands-on projects, or professional experience can all demonstrate the necessary foundation for this role.

Additional Requirements

• This is a 100% onsite position in Brentwood, TN

• Remote or hybrid work should not be expected

• Candidates must be comfortable with the stated $50,000 salary

• Strong candidates will demonstrate reliability, curiosity, coachability, and a genuine interest in building a long-term career in IT

The company offers competitive benefits and participates in an employee ownership program through an ESOP.