Job Description
Junior PSE- Product Service Engineer
6 months plus
Minneapolis, MN
Must have
- Understand how the application works from a user perspective
- Talk to users and gather issue details
- Investigate support tickets and recurring problems
- Basic root cause analysis
- SQL queries to validate data and investigate issues
- Linux/Unix command line
- CloudWatch / Grafana monitoring tools
- AWS familiarity (S3, Lambda, Step Functions, CloudWatch)
- Ability to reproduce issues in a local/test environment
- Understanding of how bugs move through the SDLC process
Experience
- Probably 2-4 years
- Junior technical support analyst
- Application support analyst
- Technical analyst
Numbers & Facts
| Location | Minneapolis, MN |
| Salary | $40–$45 Per Hour |
Skills
AWS Lambdaunmatched
Amazon Simple Storage Service (S3)unmatched
Amazon Web Services (AWS)unmatched
Analysis Skillsunmatched
Command Lineunmatched
Data Qualityunmatched
Linux Operating Systemunmatched
Product Engineeringunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Software Administrationunmatched
Software Development Lifecycle (SDLC)unmatched
Technical Analysisunmatched
Technical Supportunmatched
Unix Operating Systemsunmatched
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