Administrative Skills, Architectural Analysis, Business Support, Communication Skills, Contract Management, Customer Acquisition, Customer Support/Service, Data Collection, Data Quality, Detail Oriented, Documentation, Follow Through, Loss Prevention, Multitasking, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Reporting Dashboards, Retail Operations, Salesforce.com, Systems Administration/Management, Systems Maintenance, Testing, Usability Engineering, Writing Skills
Oxford Solutions is working with a client seeking a Junior Salesforce Administrator for a contract role supporting the ongoing maintenance and user support of a Salesforce-based platform. This is a good opportunity for someone with early-career Salesforce administration experience who is looking to build hands-on skills in configuration, workflows, reporting, and system support.
This role is designed for someone with 1 to 3 years of Salesforce administrative experience. It is not intended for a senior Salesforce analyst, architect, or developer.
Hybrid Work Schedule (Mon and Fri at home).
Responsibilities:
- Support day-to-day Salesforce administration, including user updates, data maintenance, basic configuration, and platform support
- Assist with system enhancements, workflow updates, reports, dashboards, and process improvements
- Partner with internal teams to gather information, document needs, and help translate business requests into system updates
- Help maintain data accuracy, user adoption, and overall platform usability
- Support testing, troubleshooting, and rollout of new or updated Salesforce features
- Create and update documentation, training materials, and process notes as needed
- Communicate clearly with business users, technical teams, and project stakeholders
Qualifications:
- 1 to 3 years of Salesforce administrative experience
- Basic understanding of Salesforce configuration, user support, reporting, dashboards, workflows, or related administrative functions
- Knowledge of project management principles and practices
- Strong written and verbal communication skills
- Ability to present information clearly to different audiences
- Detail-oriented with strong follow-through and the ability to manage multiple priorities
- Experience in retail operations, loss prevention, or a similar business support environment is a plus
Junior Salesforce Administrator - 26-00488