Quartermaster AI is seeking a highly organized and proactive Junior Software & Operations Engineer to serve as our on-site representative at our contract manufacturer's facility in Coral Springs, Florida. This individual will act as the primary liaison between Quartermaster's Global Supply & Software Engineering organizations and the contract manufacturer, ensuring our systems are produced on schedule, to specification, and in accordance with our service-level agreements (SLAs).
This role is critical to maintaining production continuity, software configuration, quality, and communication across teams. The ideal candidate has hands-on experience performing quality control on electronics, 1-2 years of experience in software development related to robotics, electronics, and embedded systems, and maintaining production or inventory schedules.
Production Oversight & Reporting
Act as Quartermaster's on-site representative and primary liaison with the contract manufacturer.
Monitor daily production activities to ensure builds meet schedule commitments and SLA expectations.
Record production status and output in the official Production Tracker / Logbook with accuracy and timeliness.
Identify and escalate risks or delays in the production schedule before they impact delivery timelines.
Software engineering
Unit configuration: Set up our software stack in production systems, conduct factory acceptance testing, and coordinate with the manufacturing team to ensure timely readiness.
Tablet configuration: Remotely provision and configure the tablet with our software stack, then perform integration testing to ensure it is production-ready.
Quality Control & Assurance
Serve as a second layer of defense for product quality by performing QC checks on finished goods.
Verify that systems meet Quartermaster's build requirements, functional standards, and documentation criteria.
Document defects, coordinate rework, and ensure corrective actions are executed by the contract manufacturer.
Logistics & Inventory Coordination
Coordinate outgoing shipments of finished goods, replacement units, and parts.
Manage the return or shipment of defective components for analysis or replacement.
Monitor inventory levels of key components and materials to ensure production readiness.
Work closely with Quartermaster's Global Supply & Logistics Manager to avoid shortages or bottlenecks.
Cross-Functional Communication
Act as a communication bridge between the contract manufacturer and Quartermaster's internal teams, including supply chain, hardware engineering, and software engineering.
Communicate engineering updates, new requirements, or changes in build procedures to the contract manufacturer.
Provide structured feedback to internal teams regarding manufacturability issues, recurring defects, or potential product improvements.
1-2 years of experience in software development related to robotics, electronics, and embedded systems.
Over 2 years of experience in Python and shell scripting.
Solid experience with Linux, particularly the Ubuntu flavor.
Experience with remote access management protocols like SSH and VNC.
Good foundational networking skills, including diagnosing and resolving connectivity issues, configuring routers and switches, and troubleshooting common VPN setups.
Experience performing quality control or testing of electronics products.
Familiarity with production workflows, work orders, and scheduling.
Strong organizational skills with excellent attention to detail.
Spanish language proficiency.
Experience coordinating shipments or working with logistics workflows.
Hands-on experience working in a factory, assembly line, or manufacturing operations environment.
Ability to work independently on-site while maintaining strong communication with remote internal teams.
Knowledge of inventory management practices or ERP systems.
Work on impactful projects that enhance national and global security.
Collaborate with top-tier professionals in the defense and intelligence sectors.
Competitive salary, benefits, and career growth opportunities.