VTG is seeking a Junior Systems Administrator to join our team in support of a mission-focused customer responsible for developing, deploying, and maintaining Radio Frequency (RF) processing systems.
The Level 1 Systems Administrator will provide day-to-day administration, maintenance, troubleshooting, and operational support for Linux-based IT environments. This position will support servers, workstations, laptops, storage, network devices, and other IT systems while assisting users and resolving Tier 1 and Tier 2 technical issues.
#Triaplex
#SIGINT
#VTG
Responsibilities:
Provide implementation, troubleshooting, administration, and maintenance support for IT systems.
Perform daily configuration, operation, monitoring, and maintenance of IT infrastructure.
Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, troubleshooting, escalation, and resolution.
Support the day-to-day operation and maintenance of client, server, storage, and network environments.
Install, configure, upgrade, and maintain Linux servers, workstations, and laptops.
Provide technical support for mobile devices and other IT equipment as required.
Install and configure server and workstation hardware.
Assist users with accessing, navigating, and effectively using IT systems.
Monitor system performance and troubleshoot hardware, software, operating system, and connectivity issues.
Escalate complex technical issues and communicate system status to customer management and internal stakeholders.
Optimize system operations and resource utilization.
Perform system capacity analysis and support capacity planning activities.
Support Customer Secure the Enterprise (STE) tasks and related security requirements.
Support customer data transfer processes and procedures.
Maintain system documentation and support configuration management activities.
Qualifications:
TS/SCI with Poly required
Hands-on experience administering Linux operating systems.
System administration experience with:
CentOS 7
Rocky Linux 9
Red Hat Enterprise Linux (RHEL) 9
Experience upgrading and maintaining servers, workstations, and laptops.
Experience supporting Customer Secure the Enterprise (STE) tasks.
Experience with customer data transfer processes and procedures.
Experience installing and configuring hardware, including servers and workstations.
Experience providing Tier 1 and Tier 2 technical support.
Ability to identify, diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
Ability to support day-to-day IT operations in a mission-focused technical environment.
Strong communication and customer service skills
Numbers & Facts
Location
Fort Meade, Maryland
Job Type
Full-time
Skills
Capacity Analysisunmatched
Capacity Managementunmatched
CentOSunmatched
Communication Skillsunmatched
Configuration Managementunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Develop and Maintain Customersunmatched
Hardware Configuration Managementunmatched
Hardware Installationunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Laptop PCunmatched
Linux Administrationunmatched
Linux Operating Systemunmatched
Mobile Devicesunmatched
Operating Systemsunmatched
Operational Supportunmatched
Performance Analysisunmatched
Radio Frequencyunmatched
Red Hat Linux Operating Systemunmatched
Resource Utilizationunmatched
Sensitive Compartmented Information (SCI)unmatched
Server Hardwareunmatched
Server Supportunmatched
Signal Intelligence (SIGINT)unmatched
Software Administrationunmatched
Support Documentationunmatched
System Operationsunmatched
Systems Administration/Managementunmatched
Systems Analysisunmatched
Systems Maintenanceunmatched
Technical Supportunmatched
Top Secret Clearanceunmatched
Workstation Hardwareunmatched
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