Juvenile Administrative Aide

Luzerne County Council

Wilkes-Barre, PA

JOB DETAILS
SALARY
SKILLS
Billing Records, Case Management, Collective Bargaining, Communication Skills, Computer Software, Copying Machines, Data Entry, Document Scanners, Health Insurance, Interpersonal Skills, Mail Processing, Microsoft Office, Office Equipment, Performance Analysis, Probation/Parole, Problem Solving Skills, Public Health, Reporting Skills, Statistical Reports, Statistics, Technical Leadership, Training Program Development
LOCATION
Wilkes-Barre, PA
POSTED
9 days ago

Juvenile Administrative Aide

Salary

$28,520.00 Annually

Location

20 N. Pennsylvania Avenue, Wilkes-Barre, PA

Job Type

Full-time

Job Number

2360

Department

Probation

Opening Date

06/29/2026

Closing Date

7/13/2026 9:05 AM Eastern

  • Description
  • Benefits

Description

The Administrative Aide in the Juvenile Division is a first level entry position that provides para-professional probation and parole work support. The A.A. has a significant degree of contact with defendants, offenders, and the public. The A.A. may assist professional staff in providing services to offenders. Close supervision is received from a professional or technical supervisor through an evaluation of performance and potential.

Essential Duties and Responsibilities

  • Participates in basic in-service and on-the-job training programs designed to develop requisite knowledge and skills.
  • Assists in receiving inquiries and providing information and referral services.
  • Assists staff by providing information to inquiring persons, offenders, and other agencies.
  • Compiles information concerning juvenile's physical condition, social and economic situation, work experience, public assistance, health and social welfare, vocational rehabilitation, and housing.
  • May open and sort incoming mail for proper distribution.
  • Tracks data and prepares Statistical Report for the Administrative Office of Pennsylvania courts (AOPC).
  • Prepares reports from the Juvenile Case Management System. (JCMS)
  • Responsible for accurate data entry into the approved case management systems including, but not limited to, allegations, petitions, dispositions, referral notations, and case notations.
  • May interview families for financial information related to the placement of their child.
  • Verifies and prepares billing for payment.
  • Performs other duties as directed by management staff.

Required Knowledge, Skills and Abilities

  • Preference given to knowledge of the Juvenile Justice System and its terminology.
  • Interpersonal skills for effective communication with persons at a myriad of educational and socio-economic levels.
  • Ability to establish and maintain effective working relationships with individuals, other agencies, institutions, and the public.
  • Ability to express ideas clearly and effectively, orally and in writing.
  • Effective problem solving abilities.
  • Ability to work independently with guidance from a superior.
  • Ability to use a computer and type accurately with knowledge of standard computer office software such as Microsoft Office.
  • Ability to operate office equipment including, but not limited to, photocopier and scanner.

Minimum Qualifications

High School Diploma

I. Medical Insurance

The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement. The employee may also elect to opt out of the Countys medical insurance if proof of coverage is provided. Under this arrangement, the employee is provided with an annual opt out payment.

II. Vision and Prescription

The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Contributions may vary, subject to collective bargaining agreement.

III. Dental Coverage

The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Contributions may vary, subject to collective bargaining agreement.

IV. Life Insurance

A $50,000 life insurance policy is afforded to full-time employees, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement.

V. Retirement

All full-time employees and part-time employees working more than 1,000 hours per year qualify for Luzerne County retirement benefits, in which employees must contribute 5% of their earnings, and may choose to add to an additional voluntary contribution, not to exceed an additional 10%.

Employer Luzerne County

Address Penn Place Building, Suite 225

20 N. Pennsylvania Avenue

Wilkes-Barre, Pennsylvania, 18702

Phone 570-826-8801

Website http://www.luzernecounty.org

About the Company

L

Luzerne County Council