Juvenile Residential Treatment Officer I, II, or III

Juvenile Residential Treatment Officer I, II, or III

Salary

$53,705.60 - $63,107.20 Annually

Location

2515 South Congress Avenue, Austin, TX

Job Type

Full Time

Job Number

26-10496

Department

Juvenile Probation

Opening Date

02/03/2026

Closing Date

7/31/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Summary

Do you want to make a difference in the lives of juvenile youth today? Are you someone who can strike the balance of law and order and compassion and rehabilitation? Are you well versed in criminal justice and current and proven counseling methods? Do you want to work for an organization where you are valued, can grow in your career, and give back to your community? If this resonates with you, we encourage you to apply to become a Juvenile Residential Treatment Officer with Travis County Juvenile Probation Department (TCJPD).

Please note: This position requires that you be available to work a non-traditional work schedule to include evenings, weekends, and holidays. You may be required to work any of the following shifts upon hire, and the Department may reassign you to a different shift at any time in order to meet operational needs: 6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; and 10:00 PM to 6:00 AM. There are shift and certification pay premiums that may be applicable.

Provides direct supervision and treatment intervention of juvenile clients assigned to a residential treatment program. Maintains security, control and guidance of detained juvenile clients in order to facilitate treatment, prevent harm and provide for their safety during all daily activities. Assists in recommending and implementing available treatment plans and corrective disciplinary strategies. Documents client behavior for use within the juvenile justice system. Assists in training staff.

Distinguishing Characteristics:

Residential Treatment Officer I

This is the second in a series of five juvenile residential treatment-related job classifications within the Court Services job family. This classification provides supervision to clients who have been placed in the juvenile residential facility by the court system. Duties performed are of routine to moderately complex nature and type and may initially perform duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Residential Treatment Officer II

This is the third in a series of five juvenile residential treatment-related job classifications within the Court Services job family. This classification provides supervision to clients who have been placed in the juvenile residential facility by the court system. Duties performed are of a more complex nature and type. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Residential Treatment Officer III

This is the fourth in a series of five juvenile residential treatment-related job classifications within the Court Services job family. This classification provides supervision to clients who have been placed in the juvenile residential facility by the court system. Duties performed are of a complex nature and type. This classification assists in recommending available treatment plans and training other juvenile residential treatment positions in addition to the normal range of duties. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Provides direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure.
• Assesses juveniles, assists in developing treatment plans and implements available treatment plans, corrective disciplinary strategies and effective treatment intervention programs. Ensures that clients are aware of and understand their responsibilities and appropriate behavior.
• Conducts cognitive skill groups and teamwork activities. Models competency in direct care principles for less experienced staff.
• Documents clients behavior and enters into department computer information system. Develops strategies for case management.
• Assists in training other juvenile residential treatment employees.
• Provides individual and crisis intervention counseling, as required.
• Ensures environment is safe and clean. Maintains order and discipline.
• Physically restrains aggressive clients using approved protocols, as required.
• Transports clients to other facilities, as required.
• Serves on committees and participates in special projects.
• Maintains communication with other staff to ensure continuity of care.
• Assists in investigating incidents involving clients.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:

Residential Treatment Officer I:

Associate's degree in Human Services or a directly related field AND one (1) year experience in direct client care, counseling, law enforcement, corrections or a directly related field;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job

Residential Treatment Officer II:

Associate's degree in Human Services or a directly related field AND two (2) years' experience in direct client care, counseling, law enforcement, corrections or a directly related field;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job

Residential Treatment Officer III:

Associate's degree in Human Services or a directly related field AND three (3) years' experience in direct client care, counseling, law enforcement, corrections or a directly related field;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Must be at least 21 years of age. Certification as a Juvenile Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state-approved physical restraint technique).

Valid Texas Drivers License.

Knowledge, Skills, and Abilities:

Knowledge of:

• Policies, practices, procedures and legal terminology related to court system.
• Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.
• Standard practices in area of assignment.
• Psychological concepts of good behavior, social adjustment and emotional stability.
• Standard counseling techniques.
• Safety and security techniques and standards.
• Physical restraint techniques to control aggressive behavior.
• First aid techniques.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.

Skill in:

• Training of others.
• Monitoring and responding to client behavior.
• Problem-solving and decision-making.
• Interviewing clients.
• Both verbal and written communication.

Ability to:

• Work efficiently both independently and as part of a team.
• Reason and make judgments and decisions.
• Work effectively and courteously under stressful circumstances.
• Deal effectively with mentally disturbed, hostile and aggressive individuals.
• Manage time well, perform multiple tasks and organize diverse activities.
• Conduct investigations and report results clearly, accurately and impartially.
• Perform in a stressful environment while maintaining a professional manner.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: Shift work: 6:00 AM to 2:00 PM, 2:00 PM to 10:00 PM, 10:00 PM to 6:00 AM (Must be able to work all three shifts as needed.) Works some holidays, nights, and weekends

Location: 2515 S. Congress Ave, Austin, TX

Department: Juvenile Probation

Criminal, Driving, Education, and Employment Background Checks Required.

Physical Exam, Drug Test, Alcohol Test, Psychological Exam

For updates or questions on this position, contact: juv-probhr@traviscountytx.gov

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.

Benefits

Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2026 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union

Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation

Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit

Employees may sign up for direct bank deposit.

Employee Assistance Program

Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations

Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic

Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays

An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance

Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity

Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employees fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking

A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays

Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays

April - June

2 personal holidays

July - September

1 personal holiday

October - December

None

New employees are eligible to take personal holidays after 90 days of employment.

Retirement

Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave

Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave

Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund

Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation

Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.

Workers Compensation

The county provides all employees workers compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

01

Please select the option that best describes your education and experience.

• HS Diploma and five (5) years of directly related experience
• Associate's degree and three (3) years of directly related experience
• Bachelor's degree and one (1) year of directly related experience
• Master's degree in Criminal Justice or a related field
• None of the above

02

Do you have experience providing direct supervision/care to juveniles in a secure facility?

• Yes
• No

03

If "Yes", please indicate the number of years' experience you possess, and describe your duties and responsibilities providing direct supervision/care to juveniles.

04

This position requires working in a secure environment with and around juvenile residents. Are you willing to work in this type of environment?

• Yes
• No

05

Are you fluent in English and Spanish?

• Yes
• No

06

This position requires that you be available to work a non-traditional work schedule to include evenings, weekends, and holidays. You may be required to work any of the following shifts upon hire, and the Department may reassign you to a different shift at any time in order to meet operational needs: 6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; and 10:00 PM to 6:00 AM. Do you acknowledge and understand this requirement, and agree to work any of the stated shifts if selected for this position?

• Yes
• No

07

This position has certain work environment and physical demands to perform the essential functions. Are you able to perform the duties of this position with or without a reasonable accommodation?

• Yes
• No

08

I understand and acknowledge that the Certified Probation or Supervision Officer classifications do not allow an incumbent to possess an active TCOLE/Peace Officer certification.

• Yes
• No

09

Do you have one (1) year experience in direct client care, counseling, law enforcement, corrections or a directly related field?

• Yes
• No

Required Question

Employer Travis County

Address 700 Lavaca Street

Austin, Texas, 78701

Website https://www.traviscountytx.gov/human-resources/jobs