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Skills
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ISO (International Organization for Standardization)unmatched
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United States Citizenship and Immigration Services (USCIS)unmatched
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Description
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.
We are seeking Kaqchikel Over-the-Phone Interpreters (OPI) to support our USCIS contract. Kaqchikel, a Mayan language spoken in Guatemala’s central highlands, is a rare but critical language frequently needed in asylum and immigration cases.
Responsibilities
Provide real-time Kaqchikel English telephonic interpretation for USCIS interviews, hearings, and asylum proceedings.
Interpret with accuracy, impartiality, and professionalism in immigration and legal contexts.
Maintain confidentiality in compliance with USCIS/DHS interpreter standards.
Manage both scheduled assignments and urgent/surge calls.
Participate in training, compliance refreshers, and quality assurance audits.
Qualifications
Native or near-native fluency in Kaqchikel and English.
2+ years of professional interpreting experience (immigration, asylum, NGO, legal, or government strongly preferred).
Strong cultural knowledge of Guatemalan Mayan communities.
Familiarity with interpreter ethics, confidentiality, and cultural sensitivity.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.