Key Account Manager

Develop/maintain assigned customer accounts.
Acquisition of new business with assigned customers.
Confirm content of RFQ (ESAW, Math/CAD data available, Volumes, etc...).
Organize Kick off meeting to start quote process.
Enter new business quotes/actions in assigned customer Portals for USMCA
Enter opportunities by issuing EPM in SAP for internal quotes.
Track RFQ due dates and notify responsible parties of approaching due dates.
Maintain Sales Plan in SAP system “ZTYP” for assigned costumer USMCA vehicles.
Maintain and store costumer contracts and review with Finance team.
Maintain sales price overview with the USMCA plant and make sure all sales prices match costumer contract.
Issuing orders in SAP system “EPMs” for new quotes, quote potentials and engineering changes and track the
activities related to those EPMs together with program manager.
Monitor customer feedback, market and technology trends and competitor activity to identify opportunities.
Research and analyze markets working with Technical Development group to understand current customer
and platform needs and develop business strategy to maximize company product portfolio.
Support customer meetings and negotiations with respect to CAPEX, profit, capacity, and production site incl.
final contract agreement in collaboration with Global Key Account and Sales directors.
Manage commercial activities including quoting, negotiating incl. yearly business metrics, obtaining PO,
invoicing, and ensuring payment.
Lead and responsible for regional quote activities, includes providing the approval document to CFO for
regional quotes.
Responsible for Sales and Profit with assigned customer.
Support global key accounts and Sales directors with global platform quote activities.
Support assigned Program Managers on awarded work utilizing APQP to ensure all and customer
objectives are met including financial, timing, engineering change management and manufacturing metrics.
Regular exchange with Engineering Management in regards of market trends, customer trends and competitor
development.
Main contact of internal departments and assigned customers on commercial topics.
Understand and review customer terms and conditions, review updates with legal departments and sales
director on regular bases.
Manage Case Studies of potential localization to low-cost regions in regards to cost reduction programs.
Job Description
TITLE: Key Account Manager
Reports To: Sales Director Department: Sales
Exemption Status: Exempt Location: Auburn Hills MI
Date: 07/01/2023 Approved By: Adrian Corrales
Document Number: 53.8.1469 Revision: 003
Date of Issue: 2023-08
Process Owner: HR
Auburn Hills MI
Develop and mentor internal sales administration.
Performs other related duties as assigned.
EDUCATION AND EXPERIENCE
Bachelor’s degree completed in Engineering or Business Administration or another related field.
From 2 to 5 years of professional experience in Sales, in a medium to high volume manufacturing environment
in automotive sales.
Tier 1 preferred.
Proven success in managing large projects commercially.
Financial modeling and analysis experience, with emphasis on high growth situations.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of Automotive company procedures desired.
Knowledge of SAP or similar productive systems.
Knowledge in business analysis and financial acumen.
Good understanding and familiarity of contract language, and good understanding of the principles of contract
interpretation.
Strong people skills (inspiring, motivating, persuasive, team builder, networker). Motivated, assertive
personality, willingness to learn, seeks opportunities for improvement.
Excellent communication skills – written, oral and presentation.
Able to work as part of a team, with flexibility to work extended hours as needed.
Able and willing to travel, as required.
Strong computer skills in MS Office. ISO/QS knowledge is a plus.
Able to speak Spanish and / or German is a plus, but not required.