Key Account Manager, Ecosystems

Luck Stone Corp

Ridgeway, SC

JOB DETAILS
SKILLS
Budgeting, Cold Calling Skills, Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer/Client Research, Ecosystems, Forecasting, Industry/Trade Analysis, Market Analysis, Market Trend Analysis, Marketing Campaign, Needs Assessment, Organizational Skills, Problem Solving Skills, Product Pricing, Relationship Management, Sales, Sales Forecasting, Sales Management, Sales Operations
LOCATION
Ridgeway, SC
POSTED
30+ days ago

35% of job: Customer Inspired Culture

  • Use CRM to plan for customer conversations, enter customer insights gained from recent meetings, and identify next steps in preparation for future engagements.
  • Provide job site service and problem resolution.
  • Provide sales quotes and coordinate deliveries with sales coordinator, operations and internal dispatch.
  • Engage in Values Based Sales to identify business needs of customers and generate new opportunities that support our strategy of "being inspired by our customers."
  • Support local industry association and community activities and events.

35% of job: Internal Communication and Team Support

  • Develop and implement sales budgets and forecast for assigned territory while coordinating with sales and operations team regarding rolling forecast.
  • Communicate proactively with customers and internal partners to support projects, ensure reliable delivery, and maintain a high-quality customer experience.

30% of job: Market Plan Execution

  • Analyze markets, industry trends, competitors, and customer information to develop and implement Annual Sales Plan to execute pricing strategy.
  • Maintain positive relationships in the communities we operate in.
  • Generate new customers using traditional and innovative methods including cold calls, relationship management systems, marketing campaign tools, etc.

About the Company

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Luck Stone Corp