Key Account Manager-Ford

MOBIS NORTH AMERICA, LLC

Plymouth, MI

JOB DETAILS
SKILLS
Autonomous Driving Systems, Braking Systems, Business Development, Business Growth, Competitive Research, Corrective Action, Cross-Functional, Customer Experience, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Electric Motor, Electricity, Electronics, Government, Industry/Trade Analysis, Infotainment, LAMP (Linux Apache MySQL PHP/Perl/Python), Leadership, Metrics, Negotiation Skills, OEM (Original Equipment Manufacturer), Organizational Development/Management, Presentation/Verbal Skills, Problem Solving Skills, Product Planning, Product Strategy, Product Support, Project/Program Management, Purchasing/Procurement, Quality Management, Research & Development (R&D), Revenue/Sales Reporting, Sales Forecasting, Sales Management, Sales Pipeline, Sales Presentation, Scorecarding, Software Development, Strategic Planning, Technical Strategy, Time Management, User Interface/Experience (UI/UX), Willing to Travel
LOCATION
Plymouth, MI
POSTED
30+ days ago

COMPANY OVERVIEW

MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group. MOBIS produces and supplies a wide variety of automotive components to customers including component modules (chassis, cockpit and front-end module), core system, eco-friendly and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamp, ICS/electronics and software development solutions that consider the safety and convenience of our customers as well as the future requirements.

ESSENTIAL FUNCTIONS AND SKILLS

Typical responsibilities include but are not limited to the following:

  • Must have direct OE experience with Ford, with strong familiarity across Ford's electrical product domains, including clusters, IVI, ADAS/Telematics, TCU, and broader electrical architecture.
  • Serving as one of the primary Strategic business Development role to open up new business in key areas and key contact for assigned OEM accounts, building and maintaining strong multi-level customer relationships.
  • Driving expansion of Key Mobis technologies: Electric Powertrain (ePT), Electronics (ADAS, Infotainment, HUD etc.), Exterior Lighting, Chassis - Steering, Brake Systems and Modules within assigned accounts for key innovation products.
  • Developing and executing account-specific strategies to grow existing business and secure new program awards as set up by KAE and Product Business Unit.
  • Coordinating cross-functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.
  • Monitoring scorecard customer account health metrics such as on-time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.
  • Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.
  • Preparing and delivering customer presentations and business reviews that communicate Mobis' value proposition.
  • Tracking and reporting on sales pipeline and forecasts for assigned accounts.
  • Staying current on industry trends and competitive activities affecting assigned accounts.
  • Negotiating commercial terms for new programs in collaboration with senior leadership.
  • Ensuring timely and accurate communication between customer and internal stakeholders.
  • Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.
  • Participating in customer meetings and technical reviews including strategic planning sessions.
  • Maintaining detailed account plans including organizational structure, decision-making processes, and relationship mapping.

ADDITIONAL REQUIREMENTS/EXPERIENCE

Strong relationship-building skills with the ability to develop trust and credibility at all customer levels.

Experience with Global Tier 1 suppliers in customer-facing role.

Experience working at OEM Ford directly in Purchasing and/or Engineering supporting products in Mobis' portfolio.

Established relationships with OEM Purchasing and Engineering teams, especially within Ford.

Must have:

  • Former Ford career background (Manager level).
  • Ford Electrification (and related technologies) preferred.
  • Purchasing or relevant experience preferred.
  • Strong understanding of Fords systems including purchasing strategy and process/procedure.
  • Strong technical aptitude in automotive systems, Electronics/ADAS, and Electrification.

PHYSICAL DEMANDS

Ability to sit for extended periods, use a computer and phone daily, and occasionally lift up to 10 lbs.

WORK ENVIRONMENT

Office work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.

TRAVEL

Occasional international travel Frequent local travel

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CANDIDATE SPONSORSHIP

Mobis does not provide immigration related sponsorship for this role. Do not apply for this role if you will need Mobis immigration sponsorship now or in the future. This includes direct company sponsorship, entry of Mobis as the immigration employer of record on a government form and any work authorization requiring a written submission or other immigration support from the company. (e.g., H-1B, OPT, STEM OPT, CPT, E-2, TN, J-1, etc.)

ADA DISCLAIMER

Mobis North America is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: MTCA_HR@gmobis.com

EEO STATEMENT

Mobis North America is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. Mobis North America will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Mobis North America legal duty to furnish information.

About the Company

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MOBIS NORTH AMERICA, LLC