Position Summary:
SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil. This role will be responsible for managing Pure Players accounts end-to-end-driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.
The Key Account Manager will report directly to the VP, Pure Players - Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.
Own the Pure Player execution, driving sustainable growth and margin expansion.
Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.
Joint Business Planning & Platform Management
Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja's short- and long-term growth objectives.
Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.
Operational Excellence & Execution
Execute SharkNinja's Pure Player operating model, including:
• SKU Optimization and content excellence • Promotional planning and calendar execution • Media activation and performance optimization • Buy box protection and pricing governance • Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border) • Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through
Content, Media & Conversion Optimization
Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.
Cross-Functional Collaboration
Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations.
Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
Support cross-market initiatives and capability building efforts led by the Global Amazon COE.
Reporting & Insights
Own weekly and monthly business reviews, including dashboards, insights, and action plans.
Translate data into clear commercial narratives for senior leadership.
Track execution against COE maturity frameworks and performance milestones.
Qualifications
Required:
• 5+ years of experience in eCommerce, marketplace management, or key account management. • Hands-on experience managing Pure Player platforms. • Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion. • Proven ability to manage complex cross-functional stakeholders. • Strong analytical skills with the ability to translate data into action. • Bachelor's degree required.
Preferred:
• Experience operating in LATAM markets, particularly Brazil. • Spanish and/or Portuguese fluency strongly preferred. • Experience working within a COE or global operating model. • MBA or advanced degree a plus.