LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.
Key Responsibilities
What you will do:
Review client performance and business needs to provide a proactive support in their success.
Assist in client requests and any issues that arise.
Serve as the point of contact for assigned clients.
Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of our solutions according to needs and objectives.
Skills, Knowledge and Expertise
What you bring:
Customer support experience or experience as a Client Service Rep.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Benefits
Perks:
Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
Easily accessible for public transportation.
On-site coffee shop and restaurant.
Free on-site Gym.
Open concept office with sit-to-stand desks.
Casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.
$1,500 Retention Bonus!
Numbers & Facts
Location
Reno, Washoe County/Nevada
Salary
$18 Per Hour
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Establish Prioritiesunmatched
Hair Coloringunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Sales Managementunmatched
Telephone Skillsunmatched
Time Managementunmatched
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