Key Accounts Executive

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Employment Type : Full Time

Work Location : Supporting Bakersfield, CA and surrounding areas.

The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from $25K to $250K, the role emphasizes exceptional account management, collaboration, and execution of strategic sales strategies to acquire, develop, and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition, deepening product penetration with a focus on VMI accounts, and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth.

Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.

• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
• Collaborate with sales management to design competitive pricing strategies for non-contract customers.
• Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
• Contribute to a culture of collaboration, innovation, and accountability that reflects company values.
• QUALIFICATIONS

  High school diploma or GED required; 2–4 year college degree preferred.

  • Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
  • Demonstrated ability to resolve problems, develop action plans, and drive results.
  • Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
  • High degree of integrity and ability to build long-term customer relationships.
  • Ability to work from a home office with personal computer and internet access.

    Industrial or manufacturing segment experience preferred

  A valid driver's license may be required.

  • Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility.
    • Willingness to comply with customer safety and PPE protocols.
    • *INDICATES ESSENTIAL DUTIES

      Compensation starting at $43680 - $68640 plus commission opportunities depending on experience.

      Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

      WHY MSC?

      OUR COMMITMENT TO YOU

      Your Future Benefits.

      EQUAL EMPLOYMENT OPPORTUNITY STATEMENT