BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance repair and operations MRO products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders including our associates.
Requisition ID 21000
Employment Type Full Time
Job Category Sales
Work Location Poconos PA
BRIEF POSITION SUMMARY
The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations. Managing portfolios with potential revenues ranging from 25K to 250K the role emphasizes exceptional account management collaboration and execution of strategic sales strategies to acquire develop and retain clients in designated territories. Responsibilities include expanding sales through new account acquisition deepening product penetration with a focus on VMI accounts and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth.
DUTIES AND RESPONSIBILITIES
Build and strengthen relationships with customers at both functional and executive levels to ensure retention satisfaction and alignment with current and future needs.
Develop and execute strategies to deepen penetration within accounts expand revenue opportunities and achieve sales and retention targets.
Serve as a trusted advisor by delivering tailored value-driven solutions that address customer priorities.
Lead the implementation of major company programs and initiatives within assigned accounts.
Process orders scan and verify incoming shipments stock inventory and manage returns to ensure accuracy and smooth daily operations.
Leverage CRM and account management systems to track sales activity analyze trends and ensure accurate forecasting and reporting.
Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
Drive the setup and optimization of vending and VMI services at new or existing account locations.
Collaborate with sales management to design competitive pricing strategies for non-contract customers.
Monitor market trends competitors and emerging technologies to provide customers with forward-looking solutions.
Prepare and submit timely accurate sales reports that ensure alignment with management expectations.
Secures and submits customer orders for processing utilizing ordering technology.
Contribute to a culture of collaboration innovation and accountability that reflects company values.
Participate in cross-functional projects and initiatives to support broader organizational goals.
QUALIFICATIONS
What You Need
High school diploma or GED required 2-4 year college degree preferred.
2-3 years of outside direct salesservice experience preferred but not required.
Industry experience e.g. fasteners chemicals industrial maintenance supplies electrical food processing manufacturing preferred.
Strong technical aptitude with ability to read and analyze technical materials.
Demonstrated ability to resolve problems develop action plans and drive results.
Excellent communication presentation listening and relationship-building skills.
Proficient in MS Word Excel PowerPoint and email able to adapt to PC-based order systems and handheld scanning devices.
Strong organizational time management and basic math skills.
High degree of integrity and ability to build long-term customer relationships.
Reliable transportation valid driver&aposs license and insurance as required by state law.
Ability to work from a home office with personal computer and internet access.
Bonus Points If You Have
Industrial or manufacturing segment experience preferred
Other Requirements
A valid driver&aposs license may be required.
Capable of driving up to several hours per day to customer locations within an assigned territory or region is required
Job requires visitation of customer sites which have varying environmentsconditions layouts and accessibility.
Ability to lift up to 50 lbs and perform physical tasks walking bending standing for long periods.
Willingness to comply with customer safety and PPE protocols.
This position may require access to International Traffic in Arms Regulations Information ITAR" andor Controlled Unclassified Information CUI"
INDICATES ESSENTIAL DUTIES
To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Compensation starting at 38724 - 60852 with commision opportunities depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries and the cost of labor in respective cities. Actual compensation is based on the candidate&aposs relevant experience education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
WHY MSC
People. Collaboration. Insight. That&aposs how you build something that works. Built on a foundation of trust MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80 years of experience across industries MSC strives to help our customers achieve greater productivity profitability and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6500 team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay we have a comprehensive benefits program to support you and your family&aposs health well-being and financial future. We offer dynamic healthcare plans generous 401K and stock purchasing programs tuition reimbursement opportunities and paid time away for holidays vacations and illness. Visit our page for a better look at our extensive benefits Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles Women Pride Black Generational Veterans HOLA and Able. These circles are open to all associates and are designed to promote awareness collaboration and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race color religion age sex national origin disability protected veteran status sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process applicants are asked to make their needsrequirements known.
Please note that MSC uses electronic monitoring and system logs in its workplace including monitoring of Company-provided systems and collaboration tools as permitted by applicable law.
sales