Key Accounts Specialist

description : At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members' personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence-which means consistently doing your best and always striving to do better. Summary:A Key Accounts Specialist at Pacific Seafood is a key role on our Key Accounts team supporting efforts to build account profiles and service key account customers. This position involves the management of key customers and projects and is ideal for someone who is organized, has excellent conflict-resolution skills, and is customer-focused. key_responsibilities : Account ManagementManage and service current customer account base.Support the growth plans for volume/margins set by the Key Accounts department.Communicate frequently with customers key information including price changes, promotions, programs, and policies.Coordinate Internal ProcessesCollaborate with different departments to meet customer orders and exceed expectations. Support and manage all logistics execution for key account customers in the book of business.Coordinate shipments in various Pacific locations when necessary.Provide Excellent Customer ServiceOffer timely and effective assistance to key accounts customers. Support and manage any inquiries, issues, or needs from customers in a timely manner.Identify any additional areas of growth or service Pacific can provide to continue to develop customer relationships and profitability.Project Management Establish and maintain relationships with internal sales personnel. Learn and operate the weekly bids systems within AS400.Identify and execute any additional customer project needs for management and development of the book of business.Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.